Question No: 1 ( Marks: 1 ) - Please choose one
While
drafting a letter which thing should we ignore?
► Be
Specific.
► Avoid
general objectives.
►
Be as clear as possible about the kind of opportunity and industry you’re
looking for.
► We can talk in a difficult language
Question No: 2 ( Marks: 1 ) - Please choose one
It
means that a message is specific, definite and vivid. If a message lacks these
qualities, it will be vague and general. For this purpose, denotative words
will be used instead of connotative words.
Match this statement with one of the following
principles of communication:
► Clarity
► Conciseness
► Consideration
► Concreteness
Question No: 3 ( Marks: 1 ) - Please choose one
If you are citing a work done by three to five
authors what will be the proper way to refer them?
►
Kernis, Cornell, Sun, Berry & Harlow, 1993
► Kernis, Cornell, and Sun, and Berry, & Harlow 1993
► Kernis and Cornell, Sun, Berry,
& Harlow, 1993
► Kernis and Cornel, Sun and Berry and Harlow 1993
Question No: 4 ( Marks: 1 ) - Please choose one
The
speaker makes a presentation with the help of an outline, note cards, or visual
aids in which method of delivery?
Writing
► Memorization
► Reading
►
Extemporaneous
► Writing
Question No: 5 ( Marks: 1 ) - Please choose one
How
many main delivery methods of an oral presentation are used?
► Three
► Four
► Two
► Five
Question No: 6 ( Marks: 1 ) - Please choose one
If a
study uses language such as naturalistic, field study, case study, context,
situational, constructivism, meaning, multiple realities, it has used a
----------------.
► Formal perspective
► Qualitative perspective
► Informal perspective
► Quantitative perspective
Question No: 7 ( Marks: 1 ) - Please choose one
A
thesis ----------------is a sentence that clearly and concisely indicates the subject of your paper and the main points you will
discuss.
► Question
► Statement
► Conclusion
► Quote
Question No: 8 ( Marks: 1 ) - Please choose one
There
are------------- major research perspectives.
►
Two
► Three
► Four
► Five
Question No: 9 ( Marks: 1 ) - Please choose one
Proposal
should be written in a :
► Future tense.
► Past tense
► Present tense
► Present continuous
Question No: 10 ( Marks: 1 ) - Please choose one
Which
is an active process of receiving aural stimulus?
► Listening
► Thinking
► Talking
► Silence
Question No: 11 ( Marks: 1 ) - Please choose one
In
which negotiation method both parties are dissatisfied?
► Withdrawal
► Accommodation
► Competition
► Cooperation
Question No: 12 ( Marks: 1 ) - Please choose one
---------------is
exerted by someone who can influence and manipulate behaviour.
► Consultative power
► Expertise power
► Reward power
► Legitimate
power
Question No: 13 ( Marks: 1 ) - Please choose one
---------------is
a process in which two or more parties try to resolve differences, solve
problems and reach agreement.
►
Negotiation
► Communication
► Consultation
► Discussion
Question No: 14 ( Marks: 1 ) - Please choose one
While
communicating, when you are aware not only of the perspective of others but
also their feelings, you are applying which principle of communication:
►
Courtesy
► Concreteness
► Completeness
► Conciseness
Question No: 15 ( Marks: 1 ) - Please choose one
The
resume should be relevant, to the point and which quality is missing?
►
Too long
► Repetitious
►
Concise
► Complex
Question No: 16 ( Marks: 1 ) - Please choose one
The
purpose of a --------------- is to convey essential information in an organized
and useful format.
► business report
► progress report
► informal report.
►
formal report
Question No: 17 ( Marks: 1 ) - Please choose one
--------------
are usually short messages with natural, casual use of language.
► Formal reports
► Short reports
► Progress report
►
Informal reports
Question No: 18 ( Marks: 1 ) - Please choose one
Which
writing style characterizes memos?
► Informal
► Formal
►
Impersonal tone
► Neutral
Question No: 19 ( Marks: 1 ) - Please choose one
Memorandum
is used to:
► Inform someone not related to your
company.
► Communicate to someone within your own company.
► Communicate to other company.
► Communicate to the general public
Question No: 20 ( Marks: 1 ) - Please choose one
Sales
letters start with:
► An easy and effective way
► An
attention-getting device
► Interesting news
► Buffer
Question No: 21 ( Marks: 1 ) - Please choose one
Collection
letter are usually written in:
►
Line
► Series
► Serial
► Steps
Question No: 22 ( Marks: 1 ) - Please choose one
Collection
letter should be written with the assumption that most people will:
► Pay
► Not pay
►
Delay
►
Ignore
Question No: 23 ( Marks: 1 ) - Please choose one
A
claim is written to-----------the company of the problem.
► inform
► complaint against
►
make claim
►
refuse
Question No: 24 ( Marks: 1 ) - Please choose one
Research Proposal is one kind of proposal and
other one is:
► Solicited proposal
► Unsolicited proposal
► Business Proposal
► Marketing Proposal
Question No: 25 ( Marks: 1 ) - Please choose one
What
are the basic divisions of a formal report other than prefatory and
supplementary parts?
► Written parts
►
Text parts
► Oral parts
►
Added parts
Question No: 26 ( Marks: 1 ) - Please choose one
----------------
type of flow takes place between peers in organizations in order to solve
problems.
►
Horizontal
►
Downward
► Upward
► Circular
Question No: 27 ( Marks: 1 ) - Please choose one
In a
request letter, which tone should be opted?
► Courteous
► Demanding
►
Apologetic
►
Nervous
Question No: 28 ( Marks: 1 ) - Please choose one
Communication
is a process of transmitting and receiving_________________ message.
► Verbal and non verbal
► Verbal and oral
► Written and oral
► Written and non verbal
Question No: 29 ( Marks: 1 ) - Please choose one
In
letter writing, the format in which all essential parts are started from the
left hand margin along with open punctuation is known as:
► The semi block
► Full block
►
Modified block
►
Long block
Question No: 30 ( Marks: 1 ) - Please choose one
--------------
is the process of drafting your message.
►
Composing
► Editing
► Revising
► Reviewing
Question No: 31 ( Marks: 2 )
What
today’s employer doing seek in job applicants?
They
seek the communication and the ability of the employees in job applicants.
Employers seek the best among the employees who fits for the required job.
Question No: 32 ( Marks: 2 )
What
is case study research?
Case
study is a research method which is used for investigation of contemporary
phenomenon within its real life context. I.e. where the evidences are much more
and the relation between phenomena and context are not clear.
Question No: 33 ( Marks: 2 )
Briefly
describe a claim letter.
Claim letter is written by customer
to the company when the customer is not satisfied from the product or there is
some problem in the product. So he writes a claim letter which complains
against the company about the problem.
Question No: 34 ( Marks: 3 )
Write
format of a functional resume.
Personal Details
Address and Phone no.
Objective
Skills and capabilities
Education
Question No: 35 ( Marks: 3 )
Which
guidelines should be followed while searching for a subject topic of a thesis?
The following guidelines should be followed for
searching a subject topic.
Understand
the distinction between the subject and a topic that can help you to plan your
research paper effectively.
Within
a broader research subject decide about the topic that is more focused and
worth an investigation.
Consider
your subject or topic and answer the questions who, what, when, where, why, and
how.
Draw
a short and possible list of topics and settle for the one that interests you
and is worth investigating.
Explore
your own understanding of the topic, as there's always a temptation to select a
topic before a thorough ground work, resist the temptation.
Question No: 36 ( Marks: 3 )
Which
points should keep in mind about right attitude for successful collection?
Following points should keep in
mind about right attitude for successful collection.
Understanding
of Human Nature
Knowledge
of collection policies and laws
Using
persuasive / positive appeals effectively
Appeal
to fairness & justice
Appeal
to pride
Appeal
to Goodwill
Appeal to sympathy
Question No: 37 ( Marks: 5 )
Write
a note on minutes of formal meetings.
In
minutes of formal meeting only motions, resolutions, committee assignments and
reports are included. Usually the minutes are signed by the person who took
them and sometimes by the presiding officer as well. Minutes are usually
duplicated, and copies are sent to each person present at the meeting and to
other designated officials.
Question No: 38 ( Marks: 5 )
Write
a note on literature review and methodology in thesis writing.
The literature review discusses all
of the research that has been done on the subject. Methodology is a process for
making research which describes how data collection will be used. Methodology
may be flow charts which summarizes the way in which the various processes
involve in the project research.
Question No: 39 ( Marks: 10 )
While
writing and presenting your Thesis or Dissertation, you go through many stages,
elaborare briefly.
There are the following stages in
thesis writing.
Don't try to eliminate ideas too
quickly.
Build on your ideas and see how many
different research projects you can identify.
Try and be creative.
Write your ideas they tend to be in a
continual state of change.
Good feeling to sit down and scan the
many ideas.
You have a much better chance of
selecting a topic that will be really of interest to you if it is your topic.
Be realistic about the time that you're
willing to commit to your research project.
Create a draft of a timeline.
Put a start and a finish time for each.
Post your timeline in a conspicuous
place, so you will see it every time.
Question No: 40 ( Marks: 10 )
Write
a letter granting adjustment to your customer about the new rain coat, which is
much better in quality and guarantee, is of one year?
Dear Customer,
Your new rain coat is being shipped today and you will receive it in a
few days.
Thank you for returning the old one.
You will find that the new rain coat is made of vinyl-coated nylon which is
water resist and it will help you in raining. It has a much better quality and
its guarantee is of one year.
When you need other related products,
please feel free to contact with us. We will be happy to hear from you in
future.
Yours sincerely,
Ashfaq hameed,
Sales manager
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