Question No: 1    ( Marks: 1 )    - Please choose one

 Organizational decisions are made at top level and then flow down to the people who carry them. This process is known as:

         

       ►  Upward flow

       ► Downward flow  

       ► External flow

       ►  Internal flow

   

Question No: 2    ( Marks: 1 )    - Please choose one

 Which is a list of source material on a particular subject?

       ► Bibliography

       ► Index

       ► Appendixes

       ► Glossary

   

Question No: 3    ( Marks: 1 )    - Please choose one

 

In circular letters personal interest is created by using the word -----------------.

       ► you

       ► our customers

       ► everybody

       ► dear customers

   

Question No: 4    ( Marks: 1 )    - Please choose one

 Circular letters are used:

       ► To send information to a group of company.

       ► To send the same information to a number of people.

       ► To communicate other company.

       ►  To send information inside of a company

   

Question No: 5    ( Marks: 1 )    - Please choose one

 Conclusions made by reasoning are called:

       ► References   

       ► Inferences 

       ► Recurrences

       ► Preferences

   

Question No: 6    ( Marks: 1 )    - Please choose one

 The minutes of informal meeting are signed by the person who took them and sometimes by the ----------------- as well.

       ► chairman

       ► presiding officer

       ► advisory

       ► manager

   

Question No: 7    ( Marks: 1 )    - Please choose one

 ------------------- reports are usually short messages with natural, casual use of language.

       ► Conference

       ► Periodic

       ► Informal

       ► Formal

   

Question No: 8    ( Marks: 1 )    - Please choose one

 Stroking, hitting, holding or guiding the movement of another person are examples of:

                       

       ► Touching behavior

       ► Body movement

       ► Physical characteristics

       ► Duplicators

   

Question No: 9    ( Marks: 1 )    - Please choose one

 What  is a structured, written summary of a person’s education, employment background, and job qualifications?

       ► Bibliography

       ► Synopsis

       ► Resume

       ► Index

   

Question No: 10    ( Marks: 1 )    - Please choose one

 A good proposal should contain a good --------------- and it is the first thing to help the reader to understand the nature of your work.

       ► Question

       ► Name

       ► Title

       ► Theme

   

Question No: 11    ( Marks: 1 )    - Please choose one

 The four basic purposes for giving a presentation are to inform, to persuade, to motivate, and which thing is missing?

       ► To entertain

       ► To instruct

       ► To have a good interaction

       ► To talk to others

   

Question No: 12    ( Marks: 1 )    - Please choose one

 Each source you cite in the paper must appear in your reference list and this list should appear --------------------of your paper.

       ► in the beginning

       ► at the end

       ► in the middle

       ► after few pages in the middle

   

Question No: 13    ( Marks: 1 )    - Please choose one

 Collection letters are usually written in:

       ►  Line

       ► Series

       ► Serial

       ► Steps

   

Question No: 14    ( Marks: 1 )    - Please choose one

 When your message contains all the facts, the reader or the listener needs, it is called:

                                       

       ► Complete

       ► Considerate

       ► Courteous

       ►  Clear

   

Question No: 15    ( Marks: 1 )    - Please choose one

 While communicating, when you are aware not only of the perspective of others but also their feelings, you are applying which principle of communication?

                                        

       ►  Courtesy

       ► Concreteness

       ► Completeness

       ► Conciseness

   

Question No: 16    ( Marks: 1 )    - Please choose one

 

Which one of the following components does not make up an email system?

 

          

       ► Users

       ► Messages and protocols

       ► Senders’ and Recipients’ Addresses

       ►  Audio conference

   

Question No: 17    ( Marks: 1 )    - Please choose one

 Which tests do provide quantitative information about a candidate’s skills, attitudes, and habits?

       ► Written tests

       ► Pre-employment tests

       ► Oral tests

       ► General tests

   

Question No: 18    ( Marks: 1 )    - Please choose one

 The resume should be relevant, to the point and ............................?

       ► too long

       ► repetitious

       ► concise

       ► complex

   

Question No: 19    ( Marks: 1 )    - Please choose one

 All pieces of literature, key journals and books referred to in a research proposal should be listed at the end of the proposal. It is called------------------ section of thesis.

       ► tables and figures

       ► appendices

       ► bibliography

       ► index

   

Question No: 20    ( Marks: 1 )    - Please choose one

  If you are citing a work done by three to five authors what will be the proper way to cite them? 

         

       ► Kernis, Cornell, Sun, Berry & Harlow, 1993

       ► Kernis, Cornell, and Sun, and Berry, & Harlow 1993

       ► Kernis and  Cornell, Sun, Berry, & Harlow, 1993

       ► Kernis and Cornel, Sun and Berry and Harlow 1993

   

Question No: 21    ( Marks: 2 )

 Write a note on bibliography in thesis.

   

Question No: 22    ( Marks: 2 )

 How can we hold the attention of the audience?

   

Question No: 23    ( Marks: 2 )

 How does changing the workplace affect a job?

   

Question No: 24    ( Marks: 3 )

 How do we write long quotations in a thesis paper?

   

Question No: 25    ( Marks: 3 )

 What is the purpose of a business report?

   

Question No: 26    ( Marks: 3 )

 “Interwieving for Success” is an important step in the process of interview preparation. Comment.

   

Question No: 27    ( Marks: 5 )

 Behaving in a proper way while writing or communicating with customers is one of the keys to success’. Discuss the principle of courtesy.

   

Question No: 28    ( Marks: 5 )

 Write a note on literature review and methodology in thesis writing.

   

Question No: 29    ( Marks: 5 )

 Write a note on chronological resume.

  

Question No: 30    ( Marks: 5 )

 What is E Q and its importance for a successful job?