MGT503- Principles of Management (Session - 1)
Question
No: 1 ( Marks: 1 ) - Please choose one
All
of the following are requirements for successful value chain management EXCEPT :
> Coordination and
Collaboration
> Continuous
Process Improvement
> Organizational Processes
> Technology
Investment
Question
No: 2 ( Marks: 1 ) - Please choose one
An
individual's belief that he or she is capable of performing a task is called:
> Self esteem
> Self direction
> Self efficacypage96
> Self confidence
Question
No: 3 ( Marks: 1 ) - Please choose one
The
most important point of Prof. Edward Deming’s Philosophy was:
> Achieving the
Goals
> Consistency of
Purpose
> Wastage of the resources should be minimized
> Collaboration
among the members
Question
No: 4 ( Marks: 1 ) - Please choose one
LG
and Sony electronics agreed to cooperate on developing new technologies.
Representatives from each firm meet regularly to coordinate this new venture.
Which of the following roles these mangers are playing?
> Liaison
> Leader
> Disseminator
> Spokesperson
Question
No: 5 ( Marks: 1 ) - Please choose one
Munib
is the CEO of a hospital. He has spent his day planning the schedules of
employees for next month. He spent his day in:
> Planning
> Organizing
> Leading
> Controlling
Question
No: 6 ( Marks: 1 ) - Please choose one
Which
type of managerial skill refers to the ability to analyze and diagnose complex
situations?
> Problem-solving
> Interpersonal
> Conceptual
> Technical
Question
No: 7 ( Marks: 1 ) - Please choose one
Munsterberg
is considered to be the father of ________ psychology.
> Clinical
> Industrial
> Behavior
> Theoretical
Question
No: 8 ( Marks: 1 ) - Please choose one
Two
major characteristics of open system are :
> Negative entropy and synergy
> Positive entropy
and synergy
> Entropy and
synergy
> Anthropology and
synergy
Question
No: 9 ( Marks: 1 ) - Please choose one
In Europe today banks and insurance companies are linking up
in an effort to market a wide array of financial products that each would have
trouble selling on its own. They are practicing which of the following concept?
> Transformation
> Entropy
> Negative Entropy
> Synergy
Question
No: 10 ( Marks: 1 ) - Please choose one
Few
years ago, employees of a international company took wages cuts to help the
firm offset large losses. Now firm is again earning profits and employees
believe that their wages should be restored but company is not willing to
restore their wages. Organization is showing which of the following behavior?
> Unethical
> Socially
responsible
> Ethical
> Socioeconomic
Question
No: 11 ( Marks: 1 ) - Please choose one
Under
which of the following approach, managers impose and enforce rules fairly and
impartially and do so by following all legal rules and regulations. A manager
using this theory would decide to provide the same rate of pay to individuals
who are similar in their level of skills, performance and gender?
> Integrative
social contracts
> Right view of
ethics
> Utilitarian view
of ethics
> Theory of justice of ethics
Question
No: 12 ( Marks: 1 ) - Please choose one
Only
employees with top-secret clearance may enter the sealed room, is an example of
which of the following?
> Rule
> Procedure
> Policy
> Plan
Question
No: 13 ( Marks: 1 ) - Please choose one
Jay
tends to always look at the broad picture and likes to look at many
alternatives. He focuses on the long run and looks for creative solutions.
He
prefers which of the following styles of decision making?
> Analytic
> Conceptual
> Directive
> Behavioral
Question
No: 14 ( Marks: 1 ) - Please choose one
The
strap of Ali's bag tore off as he threw it over his shoulder. On the way to
school, he stopped at the first store that carries bags, walked in and
purchased one from the front rack. Ali has just made which of the following
type of decision?
> Maximizing
> Satisficing
> Risky
> Optimal
Question
No: 15 ( Marks: 1 ) - Please choose one
All
of the following include in the definition of planning
EXCEPT:
> Defining
organization’s objectives or goals
> Establishing an
overall strategy for achieving objectives or goals
> Allocating resources and developing a chain of communication
> Developing a
hierarchy of plans to integrate and coordinate activities
Question
No: 16 ( Marks: 1 ) - Please choose one
Mission Statement of Johnson &
Johnson is:
“We
believe our first responsibility is to the doctors, nurses, and patients, to
mothers and all others who use our products”
This
statement shows which of the following attributes of mission statement?
> Location
> Customers
> Self concept
> Desired public image
Question
No: 17 ( Marks: 1 ) - Please choose one
When
objectives are not written down or rarely verbalized, and the planning is
general and lacks continuity, which one of the following type of planning is
used?
> Environmental
planning
> Economic
planning
> Informal planning
> Formal planning
Question
No: 18 ( Marks: 1 ) - Please choose one
In
those organizations where formal planning did not lead to higher performance,
the culprit may be which of the following?
> Employees
> Marketing plan
> Management
> Environment
Question
No: 19 ( Marks: 1 ) - Please choose one
Which
of the following is the set of strengths, characteristics and qualities
including skills, technologies or resources that distinguish a firm from its
competitors?
> Scope
> Distinctive Competency
> Resource
deployment
> Effective
strategy
Question
No: 20 ( Marks: 1 ) - Please choose one
A
skill and capability that does not enable an organization to choose and
implement strategies that support its mission is called its:
> Strength
> Weakness
> Opportunity
> Threat
Question
No: 21 ( Marks: 1 ) - Please choose one
ABC
Company is in the process of buying a smaller competitor and incorporating that
company's resources into his business. This is an example of which of the
following types of strategies?
> Merger
> Stability
> Retrenchment
> Acquisition
Question
No: 22 ( Marks: 1 ) - Please choose one
Few
years before Polka were a leading brand of ice-cream in Pakistan. Than
it was purchased by Walls and all its products were replaced with “Walls” name.
Here "Walls" adopted which of the following strategy?
> Merger
> Vertical
integration
> Acquisition
> Horizontal
integration
Question
No: 23 ( Marks: 1 ) - Please choose one
In
BCG matrix which of the following businesses have only a small share of a
quickly growing market?
> Star
> Dogs
> Cash cow
> Question mark
Question
No: 24 ( Marks: 1 ) - Please choose one
Which
of the following is NOT a strategy implementation step?
> Define strategic
tasks
> Develop
implementation agenda
> Develop mission
and goals
> Assess organizational capabilities
Question
No: 25 ( Marks: 1 ) - Please choose one
The
degree to which tasks in an organization are divided into separate jobs is
called:
> Centralization
> Span of control
> Chain of command
> Work specialization
Question
No: 26 ( Marks: 1 ) - Please choose one
While
making a business plan an entrepreneur cannot conduct market research until he:
> Develops legal
plan
> Develops
insurance plan
> Writes cover
letter
> Chooses product or service
Question
No: 27 ( Marks: 1 ) - Please choose one
Which
of the following is the set of elements that can be used to configure an
organization?
> Organization structure
> Organization
design
> Organization
chart
> Organization
rotation
Question
No: 28 ( Marks: 1 ) - Please choose one
An
owner of an organization hires a sales representative to market his products.
He gave power to sale representative to make certain decision.
He
has been given:
> Responsibility
> Span of control
> Authority
> Accountability
Question
No: 29 ( Marks: 1 ) - Please choose one
What
kind of departmentalization would be in place in a government organization
where different public service responsibilities are divided into activities for
employers, children, and the disabled?
> Product
> Geographic
> Outcome
> Customer
Question
No: 30 ( Marks: 1 ) - Please choose one
Identify
the organizational design process which has a potential weakness that, managers
will not be able to provide necessary leadership and support?
> Decentralization
>
Departmentalization
> Chain of command
> Span of control
Question
No: 31 ( Marks: 1 ) - Please choose one
Today
the concepts of Unity of Command, Authority and Responsibility are less
important because of which of the following?
> Organizational
structure
> Centralization
and decentralization
> Employee’s Empowerment and Information Technology
>
Departmentalization
Question
No: 32 ( Marks: 1 ) - Please choose one
A
structure that is characterized by narrow span of management and many
hierarchical levels is:
> Tall Structure
> Flat Structure
> Matrix Structure
> Divisional
Structure
Question
No: 33 ( Marks: 1 ) - Please choose one
Which
of the following is a weakness of a simple structure?
> It relies on one person
> It is not
flexible
> It is expensive
> There is unclear
accountability
Question
No: 34 ( Marks: 1 ) - Please choose one
Which
of the following is a contemporary organizational structural design?
> Functional
> Divisional
> Learning
> Simple
Question
No: 35 ( Marks: 1 ) - Please choose one
Which
type of organizational entity is more of an organizational mindset than a structured
design?
> Matrix
> Boundary less
> Functional
> Learning
Question
No: 36 ( Marks: 1 ) - Please choose one
Which
of the following creates the “Dual Chain of Command?”
> Team based and
Project Structure
> Functional and
Simple structure
> Project and matrix Structure
> Simple and
matrix Structure
Question
No: 37 ( Marks: 1 ) - Please choose one
An
unsatisfied need creates which type of emotion?
> Anxiety
> Tension
> Drive
> Pressure
Question
No: 38 ( Marks: 1 ) - Please choose one
People
who want to exert more power often engage in which of the following activities?
> Visionary
leadership
> Reward power
> Office politics
> Charismatic
training
Question
No: 39 ( Marks: 1 ) - Please choose one
At
Sony (an electronics manufacturer) a special team was selected to work out a
marketing plan for its newest product, a voice-activated DVD player, that uses
voice recognition commands instead of control buttons. During their most recent
meeting, there was a conflict between a design manager and a marketing
representative about whose responsibility it was to draft the marketing plan.
Several members of the team got into a shouting match with one another. This
team seems to be at which of the following stages of group development?
> Conflict
> Forming
> Norming
> Storming
Question
No: 40 ( Marks: 1 ) - Please choose one
A
specific group of accountants at an accounting firm that meets regularly to
develop better auditing procedures for the firm can be referred as which of the
following?
> Task force
> Functional team
> Cross-functional
team
> Virtual team
Question
No: 41 ( Marks: 1 ) - Please choose one
It
is most appropriate to use oral communication when you have to communicate:
> A monthly report
to the CEO on company performance
> An impersonal message to a group of people
> A lengthy
welcoming message to a new salesperson
> A brief, time
sensitive personal massage
Question
No: 42 ( Marks: 1 ) - Please choose one
Atif
just received the news that he has received the promotion for which he has been
waiting for two years. He is ecstatic. Every communication for the rest of the
day will be affected by which of the following?
> Filtering
> Emotions
> Language
> Nonverbal cues
Question
No: 43 ( Marks: 1 ) - Please choose one
Which
of the following is a process that involves managers from all parts of the
organization in the formulation of strategic goals?
> Strategic
organizing
> Strategic
management
> Strategic
positioning
> Strategic planning
Question
No: 44 ( Marks: 1 ) - Please choose one
Which
of the following is the obligation or expectation to perform a duty?
> Responsibility
> Unity of command
> Chain of command
> Span of control
Question
No: 45 ( Marks: 1 ) - Please choose one
Which
one of Fayol’s 14 principles of management helps preserve the concept of a
continuous line of authority?
> Unity of demand
> Unity of command
> Demand structure
> Continuous
demand
Question
No: 46 ( Marks: 1 ) - Please choose one
Mr.
Kamran is a manager at virtual university of Pakistan. His responsibilities
include developing a organization-wide marketing strategy that plays on the
synergies between institute’s offered Programs in order to drive increased no.
of students. Kamran is a:
> Middle manager
> First-line
manager
> Top manager
> Non-managerial
Question
No: 47 ( Marks: 1 ) - Please choose one
Which
of the following was created by the unification of 12 countries in
Europe?
> European Common
Market
> European Union
> Western European
Alliance
> Trans-European
Market
Question
No: 48 ( Marks: 1 ) - Please choose one
Motivation
is the result of interaction between which of the following?
> Efforts and situation
> Employee and
manager
> Efforts and
intention
> Individual and
situation
Question
No: 49 ( Marks: 1 ) - Please choose one
Which
of the following are the hygiene factors?
> Fringe benefits,
recognition and motivation
> Achievement,
responsibility and growth
> Friendship
groups, working conditions and responsibilities
> Company policies, working conditions and salary
Question
No: 50 ( Marks: 1 ) - Please choose one
Which
of the following is an example of body language?
> Eye contact
> Style of dress
> Facial expressions
> All of the given
options
Question
No: 51 ( Marks: 5 )
Can
individual be so much motivated that his/ her performance
declines
as a result of excessive efforts ? Discuss.
Question
No: 52 ( Marks: 10 )
How
can we implement Maslow’s Hierarchy of need theory in our life?
Discuss
in detail.
Question
No: 53 ( Marks: 10 )
Do
you think motivation comes from within a person or it is a result of the
situation? Explain in your own words. What is motivation?
Question
No: 54 ( Marks: 10 )
XYZ Ltd is a firm
which undertakes reconstruction and maintenance. The
work is carried out
by teams which operate independently of each other. As
a team co-coordinator,
you have investigated a number of recent customer
complaints about
delays. It appears that instructions given to head office are
not reaching the
teams quickly or clearly enough. The team’s come away
feeling that head
office lacks understanding of their work and respect for
their inputs. You
have identified the problem as poor communication on
many levels.
With
the above stated issue explain the particular problems of upward
communication
in an organization. Suggest how upward communication can be improved?
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