MGT503 Solved Papers

Question No: 1 ( Marks: 1 ) - Please choose one

What is the basic assumption of situational approaches to leadership?

► Increasing worker job satisfaction through consideration behavior will get leaders the best results

► Initiating structure for employees by telling them what to do and how to do.

► The appropriate leadership style varies from one set of circumstances to another

► Effective leaders possess certain traits that are situation specific

Question No: 2 ( Marks: 1 ) - Please choose one

Which of the following statement is NOT true for productivity?

► Productivity is a major goal in virtually every organization

► For individual companies, increased productivity means a more competitive cost structure

► Productivity is a composite of people and operations variables

► Productivity can be improved by dealing with large number of suppliers

Question No: 3 ( Marks: 1 ) - Please choose one

All of the following are primary management functions EXCEPT:

► Setting goals

► Hiring employees

► Monitoring activities

► Motivating employees

Question No: 4 ( Marks: 1 ) - Please choose one

Which one of the following is explaining the Entrepreneur in the best way?

► Goals Setter

► Decision Maker

► Communicator

► Initiator

Question No: 5 ( Marks: 1 ) - Please choose one

The success of the business can be judged through:

► Customer satisfaction

► Achieving of Organizational Goals

► Cost price reduction

► All of the given options

Question No: 6 ( Marks: 1 ) - Please choose one

LG and Sony electronics agreed to cooperate on developing new technologies. Representatives from each firm meet regularly to coordinate this new venture. Which of the following roles these mangers are playing?

► Liaison

► Leader

► Disseminator

► Spokesperson

Question No: 7 ( Marks: 1 ) - Please choose one

Determining the tasks to be accomplished, how the tasks are to be grouped and who is responsible for the various tasks is known as which of the following processes of management?

► Planning

► Organizing

► Leading

► Controlling

Question No: 8 ( Marks: 1 ) - Please choose one

Which level of management is responsible for making organization wide decisions and establishing the plans and goals that affect the entire organization?

► Non managerial staff

► Top management

► Middle management

► First-line management

Question No: 9 ( Marks: 1 ) - Please choose one

Henry Fayol described principles of management in the form of:

► 11 points

► 12 points

► 14 points

► 15 points

Question No: 10 ( Marks: 1 ) - Please choose one

When management provides orderly personnel planning and ensures that replacements are available to fill vacancies, it is called:

► Division of work

► Discipline

► Unity of command

► Stability of tenure of personnel

Question No: 11 ( Marks: 1 ) - Please choose one

The father of industrial psychology is:

► Robert Owen

► Hugo Munsterberg

► Mary parker Follett

► Max Weber

Question No: 12 ( Marks: 1 ) - Please choose one

Environment reacts to the output of organization and provides:

► Feed forward

► Input

► Output

► Feedback

Question No: 13 ( Marks: 1 ) - Please choose one

Which of the following styles of decision making is characterized by individuals who prefer complete information and consider several alternatives?

► Analytic

► Conceptual

► Directive

► Behavioral

F Analytical Style: used by managers who like to consider complex solutions based on as much data as they can gather.

Question No: 14 ( Marks: 1 ) - Please choose one

The intent of which of the following is to reduce uncertainty by playing out potential situations under different specific conditions?

► Project management

► Scheduling

► Environmental analysis

► Scenario planning

Scenario planning is the intent of scenario planning is not to try to predict the future but to reduce uncertainty by playing out potential situations under different specified conditions.

Question No: 15 ( Marks: 1 ) - Please choose one

Mission Statement of Dow Chemicals is:

“To share the world’s obligation for the protection of the environment.”

This statement shows which of the following attributes of mission statement?

► Desired public image

► Customers

► Location

► Self concept

Question No: 16 ( Marks: 1 ) - Please choose one

Which of the following is an area in the environment that if exploited may generate high performance for organization?

► Strength

► Weakness

► Opportunity

► Threat

Question No: 17 ( Marks: 1 ) - Please choose one

Which of the following is a system in which specific performance objectives are jointly determined by subordinates and their superiors and progress towards objectives is periodically reviewed?

► Management by objective

► Management by resources

► Management by authority

► Management by system

Question No: 18 ( Marks: 1 ) - Please choose one

Most managers believe that if an MBO (program is to be successful, it must start at:

► Non-managerial level

► Top Level

► Middle level

► Lower level

Question No: 19 ( Marks: 1 ) - Please choose one

A firm that stops buying supplies from other companies and begins to provide its own supplies, has diversified through:

► Forward vertical integration

► Backward vertical integration

► Forward horizontal integration

► Backward horizontal integration

Backward vertical integration occurs when a business grows by becoming its own supplier

Question No: 20 ( Marks: 1 ) - Please choose one

In BCG matrix which of the following businesses have the largest share of a rapidly growing market?

► Cash cow

► Question mark

► Star

► Dogs

Question No: 21 ( Marks: 1 ) - Please choose one

In BCG matrix which of the following businesses have a large share of a market that are not expected to grow substantially?

► Dogs

► Question mark

► Star

► Cash cow

The Cash Cow has a high market share in a slowly growing market.

Question No: 22 ( Marks: 1 ) - Please choose one

The degree to which tasks in an organization are divided into separate jobs is called:

► Centralization

► Span of control

► Chain of command

► Work specialization

.

Question No: 23 ( Marks: 1 ) - Please choose one

As the number of employees in an organization grows, structure tends to become more:

► Informal

► Centralized

► Decentralized

► Specialized

Question No: 24 ( Marks: 1 ) - Please choose one

The fact that managers can become experts within their industry is a function of which kind of departmentalization?

► Product      http://en.wikipedia.org/wiki/Departmentalization

► Functional

► Process

► Geographical

Product departmentalization is grouping activities by product line. Tasks can also be grouped according to a specific product or service, thus placing all activities related to the product or the service under one manager.

Question No: 25 ( Marks: 1 ) - Please choose one

The organization structure in which separate business units are grouped under a manager who is responsible for performance, strategy and operations is called:

► Outdated structure

► A divisional structure

► Functional structure

► A simple structure

Question No: 26 ( Marks: 1 ) - Please choose one

“CLEAR” shampoo introduced the first ever anti-dandruff shampoo range for men. Through this shampoo Unilever is practicing which of the following strategies?

► Focus Strategy

► Differentiation strategy

► Cost leadership strategy

► Emergent strategy

Question No: 27 ( Marks: 1 ) - Please choose one

What things the Organizations are doing to facilitate an effective wider span of control for their managers?

► Decentralizing management functions

► Increasing inventory levels

► Increasing budget allowances

► Investing in employee training

Question No: 28 ( Marks: 1 ) - Please choose one

A complex uncertain environment influences an organization toward which of the following?

► Work specification

► Departmentalization

► Decentralization

► Formalization

Question No: 29 ( Marks: 1 ) - Please choose one

A company's "chain of command" is a part of which process?

► Span of control

► Organizational design

► Formalization

► Work specialization

Question No: 30 ( Marks: 1 ) - Please choose one

While addressing the organizational design needs of the small organization which of the following is an important consideration?

► More formalization

► More specialization

► More centralization

► Tall hierarchy of authority

Question No: 31 ( Marks: 1 ) - Please choose one

Which of the following is an internal state that makes certain outcomes appear attractive?

► Fad

► Desire

► Need

► Fashion

Question No: 32 ( Marks: 1 ) - Please choose one

Which of the following is the best description of effort?

► The level of willpower towards work

► The measure of intensity or drive

► One's ability to work

► The work required to complete a task

Question No: 33 ( Marks: 1 ) - Please choose one

Which of the following factor is more important for men than women?

► Opportunity to learn

► Flexibility

► Autonomy not sure.

► Convenient

Question No: 34 ( Marks: 1 ) - Please choose one

According to Maslow, which hierarchy is in proper order from lowest to highest?

► Safety, physiological, esteem, self-actualization, social.

► Esteem, physiological, self-actualization, safety, social

► Self-actualization, physiological, social, esteem, safety

► Physiological, safety, social, esteem, self-actualization

Question No: 35 ( Marks: 1 ) - Please choose one

According to Herzberg's Motivation-Hygiene Theory, which of the following is NOT a motivator?

► Recognition

► Responsibility

► Advancement

► Status

Motivator factor can only lead workers to feel satisfied and motivated.

Achievement, Responsibility, Work itself, Recognition and Growth and achievement.

Question No: 36 ( Marks: 1 ) - Please choose one

According to McClelland's three-need theory, people who are striving for personal achievement rather than for the trappings and rewards of success have a high:

► Need for achievement

► Need for affiliation

► Need for power

► Need for sympathy

The need of achievement (nAch) is the desire to accomplish challenging tasks and achieve a standard of excellence in one’s work.

Question No: 37 ( Marks: 1 ) - Please choose one

While motivating Professionals which of the following is at the lowest Priority list?

► Challenging Goals

► Money and Promotion

► Appreciation letters

► Job satisfaction

Question No: 38 ( Marks: 1 ) - Please choose one

Which of the following is NOT an option while motivating low skilled employees?

► Clarity of goals

► Security

► High pay

► Job satisfaction

Question No: 39 ( Marks: 1 ) - Please choose one

Visionary leaders appear to have all of the following qualities related to effectiveness in their leadership roles EXCEPT:

► Ability to explain the vision

► Ability to express the vision

► Ability to extend the vision

► Ability to enforce the vision

Question No: 40 ( Marks: 1 ) - Please choose one

Leaders who guide or motivate their followers toward established goals by clarifying role and task requirements are using which of the following?

► Charismatic

► Transformational

► Transactional

► Democratic-participative

Question No: 41 ( Marks: 1 ) - Please choose one

Which of the following group engages in collective work that requires joint effort and generates a positive synergy?

► Work group

► Work team

► Quality circle

► Functional team

Question No: 42 ( Marks: 1 ) - Please choose one

All of the following are advantages of oral communication EXCEPT:

► It is easy to use

► It is accurate

► It facilitates feedback

► It can be done with little preparation

Question No: 43 ( Marks: 1 ) - Please choose one

Which of the following is the process of monitoring activities and correcting any significant deviations?

► Controlling

► Planning

► Organizing

► Leading

Question No: 44 ( Marks: 1 ) - Please choose one

Which of the following is NOT a formal group?

► Command groups

► Task forces

► Cross-functional teams

► Business unit alliances

Question No: 45 ( Marks: 1 ) - Please choose one

Decisions which deal with situations where the factors are fairly structured and occur with some frequency are called:

► Heuristic decision

► Programmed decision

► Satisficing decision

► Non-programmed decision

Question No: 46 ( Marks: 1 ) - Please choose one

Which one of the following functions or activities involves in recruiting and placing qualified personnel needed for the organization so that it may achieve its objectives and goals?

► Planning

► Organizing

► Staffing

► Leading

Question No: 47 ( Marks: 1 ) - Please choose one

An organized set of behavior that is associated with particular office or position is called:

► Role

► Obligation

► Responsibility

► Function

Question No: 48 ( Marks: 1 ) - Please choose one

Which of the following is the disadvantage of the Process departmentalization?

► Time consuming process

► Cost of Production is high

► Can be used only with certain type of products

► Duplication of functions across the departments

Question No: 49 ( Marks: 1 ) - Please choose one

Which of the following are groups defined by the organization's structure, that have designated work assignments and specific tasks?

► Formal groups

► Informal groups

► Command groups

► Interest groups

Question No: 50 ( Marks: 1 ) - Please choose one

There are three different approaches to designing control systems. Which of the following is used primarily in team-based or less bureaucratic types of organizations?

► Market control

► Economic control

► Bureaucratic control

► Clan control

Question No: 51 ( Marks: 5 )

Is organizing important for all levels of managers? Give your opinion.

Question No: 52 ( Marks: 10 )

Propose different measures for encouraging cohesion in your team.

It is a stage of group development. Norming occurs as group members begin to build group cohesion, as well as develop a consensus about norms for performing a task and relating to one another.

Question No: 53 ( Marks: 10 )

Suppose that an organization has some distinctive competencies, how long it will retain those competencies?

Question No: 54 ( Marks: 10 )

Discuss the Boston Consulting Group (BCG) matrix and explain its usefulness in segmenting businesses. Discuss the characteristics for each of the four categories based on the BCG matrix.

Boston Consulting Group:

The Boston Consulting Groups (BCG) growth-share matrix compares various businesses in an organization’s portfolio on the basis of relative market share and market growth rate. The corporate portfolio matrix approach has been a popular approach to determining corporate level strategy.

The BCG matrix, developed by the Boston Consulting Group, is a strategy tool to guide resource allocation decisions based on market share and growth of SBUs. Relative market share is determined by the ratio of a business’s market share compared to the market share of its largest rival.

Market growth rate is the growth in the market during the previous year relative to growth

in the economy as a whole.

The matrix defines four business groups. SBUs plotted on the BCG matrix can be categorized:

1) The Star has a high market share in a rapidly growing market.

2) A Question Mark (problem child) has a low market share in a rapidly growing market.

3) The Cash Cow has a high market share in a slowly growing market.

4) A Dog has a low market share in an area of low growth.