ENG301- FINALTERM EXAMINATION Solved Business Communication

Question No: 1    ( Marks: 1 )    - Please choose one

 -------------------is included to remind the reader to check for additional pages of information.

       ► Copy of notation 

       ►  Enclosure

       ►  Subject line 

       ►  Attention line

   

Question No: 2    ( Marks: 1 )    - Please choose one

  Letters, pamphlets, annual reports, interviews are part of ---------------- communication.

       ► external communication

       ► internal communication

       ► written communication

       ► verbal communication

   

Question No: 3    ( Marks: 1 )    - Please choose one

 It describes the condition of a commodity in the market on a certain date for a specific period.

       ► Letter report

       ► A market report

       ► Progress report

       ► Periodic report

   

Question No: 4    ( Marks: 1 )    - Please choose one

 Which writing style characterizes memos?

       ► Informal

       ► Formal

       ► Impersonal tone

       ► Neutral

   

Question No: 5    ( Marks: 1 )    - Please choose one

  --------------- is a group of people who are appointed to solve a specific problem.

       ► A standing committee

       ► A committee

       ► A task force

       ► A help desk

   

Question No: 6    ( Marks: 1 )    - Please choose one

 In which type of resume, the work-experience section dominates after name, address and objective.

       ► The Chronological Resume

       ► The Functional Resume

       ► The Combination Resume

       ► Job oriented Resume

   

Question No: 7    ( Marks: 1 )    - Please choose one

 In win-lose strategy, the problems or conflicts are focused and the party is satisfied due to:

       ► Iinitiator

       ► Both parties

       ► One party

       ► Second party

   

Question No: 8    ( Marks: 1 )    - Please choose one

 BATNA stands for :

       ► Better acknowledged to narrative agreement.

       ► Best approach to a non related assignment.

       ► Best alternative to a negotiated agreement

       ► Best approach to a narrative agreement

   

Question No: 9    ( Marks: 1 )    - Please choose one

 While writing and presenting your Thesis or Dissertation, you go through many stages. First stage is:

       ► Preparing the Proposal

       ► Writing the Research Paper

       ► Making an outline

       ►  Thinking about It

   

Question No: 10    ( Marks: 1 )    - Please choose one

 The speaker makes a presentation with the help of an outline, note cards, or visual aids in which method of delivery?

Writing

       ► Memorization

       ► Reading

       ► Extemporaneous

       ► Writing

   

Question No: 11    ( Marks: 1 )    - Please choose one

 It is saying what you want to say in the fewest possible words without sacrificing the other qualities. In it, the message is complete without being wordy. It increases emphasis in the message.

Match this statement with one of the following principles of communication:

             

       ► Conciseness           

       ► Courtesy

       ► Consideration

       ► Completeness

   

Question No: 12    ( Marks: 1 )    - Please choose one

 Fisher and Ury (1991) developed a concept known as :

       ► Principled bargaining

       ► Negotiation

       ► Communication

       ► No communication

   

Question No: 13    ( Marks: 1 )    - Please choose one

 Collection letters are usually written in:

       ►  Line

       ► Series

       ► Serial

       ► Steps

   

Question No: 14    ( Marks: 1 )    - Please choose one

 The form of communication used most of the time for written messages to persons inside your organization is called:

      

       ► Memorandom

       ► Business letter 

       ► Pamphlet   

       ► Adjustment letter

   

Question No: 15    ( Marks: 1 )    - Please choose one

 

Making  feedback more useful which aspect is the most important from the followings:

       ► Planning how and when to accept it.

       ► Being receptive to your audience’s responses.

       ► Encouraging frankness.

       ►

Using it to improve communication.

   

Question No: 16    ( Marks: 1 )    - Please choose one

 In which letter, you need to start by capturing the reader’s attention and interest.

       ► Unsolicited

       ► Formal

       ► Informal

       ► Solicited

   

Question No: 17    ( Marks: 1 )    - Please choose one

 There are ------------- types of job letters

       ► two

       ► three

       ► four

       ► five

   

Question No: 18    ( Marks: 1 )    - Please choose one

 Which thing does reveal something about a candidate’s personality and professionalism during an interview?

       ► Style of talking

       ► Manners

       ► Physical appearance

       ► Eye contact

   

Question No: 19    ( Marks: 1 )    - Please choose one

 Which of the following is a part of informal communication?

       ► Memo

       ► Letter

       ► Faxes

       ► Casual Communication among employees

   

Question No: 20    ( Marks: 1 )    - Please choose one

 In a claim letter, the initial statement should contain:

       ► good news

       ► bad news

       ► mixed news

       ► ambiguous

   

Question No: 21    ( Marks: 2 )

 Write a note on beginning of a thesis.

   

Question No: 22    ( Marks: 2 )

 Name two types of memo reports.

   

Question No: 23    ( Marks: 2 )

 What are key advantages of a chronological resume?

   

Question No: 24    ( Marks: 3 )

 How do we write short quotations in a thesis paper?

   

Question No: 25    ( Marks: 3 )

 What is a group interview?

   

Question No: 26    ( Marks: 3 )

 Write a note on progress report.

   

Question No: 27    ( Marks: 5 )

 Your attitude is very important in order to understand reader’s point of view. Discuss.             

   

Question No: 28    ( Marks: 5 )

 Write a note on literature review and methodology in thesis writing.

   

Question No: 29    ( Marks: 5 )

 Define a formal report. Make a list of different parts of a formal report.

   

Question No: 30    ( Marks: 5 )

 In extemporaneous method of oral presentation how does the presenter conduct his presentation?