FINALTERM EXAMINATION
Spring 2010
MGT503- Principles of Management (Session - 2)
Time:
90 min
Marks: 69
Question
No: 1 ( Marks: 1 ) - Please choose one
Which
of the following courses helps managers gain a better understanding of
motivation, leadership, trust, employee selection, performance appraisals and
training techniques?
►
Psychology
► Sociology
► Political science
► Anthropology
Ref: Anthropology—the
study of societies, which helps us learn about humans, their activities, and
differences in fundamental values, attitudes, and behavior between people in
different countries and within different organizations.
Question
No: 2 ( Marks: 1 ) - Please choose one
All
of the following are included in the four components of the management
process EXCEPT:
► Organizing
► Leading
► Delegating
► Planning
Question
No: 3 ( Marks: 1 ) vuzs - Please choose one
Ali
is a Branch Manager at Mutual Saving Bank. If he is an average middle manager,
which of the following management activities is he likely to spend the greatest
amount of time?
► Planning
► Controlling
► Leading
► Organizing
Ref: Tactical control focuses
on assessing the implementation of tactical plans at departmental
levels, monitoring
associated periodic results, and taking corrective action as necessary.
·
Tactical control is primarily under the
direction of middle managers, but top-level
managers may at times
get involved.
Question
No: 4 ( Marks: 1 ) - Please choose one
Who
studied work to eliminate inefficient hand-and-body motions?
► Henri Fayol
► Frank and Lillian Gilbreth
► Fredrick Taylor
► Henry Towne
Ref: Frank and Lillian
Gilbreth studied work arrangements to eliminate wasteful hand and body motions.
They also experimented with the design and use of proper tools and equipment
for optimizing work performance.
Question
No: 5 ( Marks: 1 ) - Please choose one
All
of the following are called "Classical Viewpoints" EXCEPT:
► Scientific management
► Industrial management
► Administrative management
► Bureaucratic management
Classical
Viewpoint is divided into three parts:
1.
Scientific management
2.
Bureaucratic management
3.
Administrative management
Question
No: 6 ( Marks: 1 ) - Please choose one
Which
of the following concept suggests that organizational units may often be more
successful working together than working alone?
► Transformation
► Synergy
► Negative Entropy
► Entropy
Ref: Synergy is the
ability of the whole to equal more than the sum of its parts.
Question
No: 7 ( Marks: 1 ) - Please choose one
A
form of business exchange or transaction in which the parties interact
electronically is called:
► E-commerce
► E-business
► E-shopping
► E- trading
Ref: Firms such as Dell
(computers), Varsity books (textbooks), and PC Flowers and Gifts (flowers and
other gifts) are engaged in e-commerce because they sell products over the
Internet.
Question
No: 8 ( Marks: 1 ) - Please choose one
Which one is the final step in the decision-making process:
► Evaluating the decision
► Recognizing the decision
► Evaluating the alternatives
► Implementing the decision
Question
No: 9 ( Marks: 1 ) - Please choose one
A
situation that offers a strong potential for significant organizational gain if
appropriate actions are taken is called:
► Crisis problem
► Non- Crisis problem
► Opportunity problem
► Financial Problem
Ref: Opportunities involve
ideas that could be sued, rather than difficulties that must be resolved.(Page
no.42)
Question
No: 10 ( Marks: 1 ) - Please choose one
Competitor
intelligence allows managers to do which of the following?
► React to competitor actions
► Cut cost below the competition
► Increase market diversification
► Predict competitor actions
Ref: Competitor
intelligence is an environmental scanning activity that seeks to identify
who competitors are, what they are doing, and how their actions will affect the
organization.(Page no.51)
Question
No: 11 ( Marks: 1 ) - Please choose one
Mission Statement of Johnson & Johnson is:
“We believe our
first responsibility is to the doctors, nurses, and patients, to mothers and
all others who use our products”
This
statement shows which of the following attributes of mission statement?
► Location
► Customers (not sure)
► Self concept
► Desired
public image
Question
No: 12 ( Marks: 1 ) - Please choose one
Operational
plans are normally associated with which of the following organizational level?
► Global level
► Corporate level
► Business level
►
Functional
level
Ref: Operational goals are
those targets or future end results set by lower management that address
specific, measurable outcomes required from the lower levels.
Question
No: 13 ( Marks: 1 ) - Please choose one
The
method by which strategies are operationalized or executed within the
organization is called:
► Strategy formulation
► Strategy implementation
► Strategy evaluation
► Strategy imitation
Ref: Strategy
implementation includes the various management activities that are
necessary to put the strategy in motion, institute strategic controls that
monitor progress, and ultimately achieve organizational goals
Question
No: 14 ( Marks: 1 ) - Please choose one
When
the strength provides superior and unique customer value and is difficult to
imitate then the distinctive competence creates a sustainable:
► Competitive
advantage
► Scope
► Resource deployment
► Effective strategy
Question
No: 15 ( Marks: 1 ) - Please choose one
Which
of the following is an area in the environment that if exploited may generate
high performance for organization?
► Strength
► Weakness
► Opportunity
► Threat
Question
No: 16 ( Marks: 1 ) - Please choose one
In BCG matrix which of
the following businesses have a large share of a market that are not expected to grow substantially?
► Dogs
► Question mark
► Star
► Cash cow
Ref:
The Cash Cow has a high market share in a slowly growing market.
Question
No: 17 ( Marks: 1 ) - Please choose one
A
company's "chain of command" is a part of which process?
►
Span of control
► Organizational design
► Formalization
► Work specialization
Ref: Organizational
design is the process of developing or changing an organization’s
structure. It involves decisions about six key elements: work
specialization, departmentalization, and chain of command, span of control,
centralization/decentralization, and formalization.
Question
No: 18 ( Marks: 1 ) - Please choose one
Which
of the following is a characteristic of an organic organization?
► Centralization
► High specialization
► High formalization
► Free flow of information
Ref:
An organic organization is a structure that is
highly adaptive and flexible with little work
specialization,
minimal formalization and little direct supervision of employees.
Question
No: 19 ( Marks: 1 ) - Please choose one
According
to Maslow, which one of the following needs does not fit into the higher-order
needs?
► Self-actualization
► Esteem
► Physiological
► Social
Rationale:
According to maslow, it is most basic or lower order need.
Question
No: 20 ( Marks: 1 ) - Please choose one
According
to Maslow, which hierarchy is in proper order from lowest to
highest?
► Safety, physiological, esteem, self-actualization, social.
► Esteem, physiological, self-actualization, safety, social
► Self-actualization, physiological, social, esteem, safety
► Physiological, safety, social, esteem,
self-actualization
Question
No: 21 ( Marks: 1 ) - Please choose one
The
statement that people will exercise self direction and self control if they are
committed to the objectives, is true about which of the following?
► Equity Theory
► ERG Theory
► Theory X
► Theory Y
Ref: Theory
Y was the assumption that employees are creative, seek responsibility, and
can exercise self-direction.
Question
No: 22 ( Marks: 1 ) - Please choose one
Which
theory includes the component that employee motivation is influenced by
relative as well as absolute rewards?
►
Expectancy
► Three-needs
► Goal-setting
► Equity
Ref: Equity theory
recognizes that individuals are concerned with their absolute rewards as well
as the relationship of those rewards
to what others receive.(Page no.94)
Question
No: 23 ( Marks: 1 ) - Please choose one
Which
of following is the?
► Group Conformity
► Group cohesiveness
► Group decision making
► Group norms
Ref:
Group cohesiveness is the degree to which members are
attracted to a group, are motivated to remain in the group, and are mutually
influenced by one another.(Page no.109)
Question
No: 24 ( Marks: 1 ) - Please choose one
Self-managing
teams possess all of the following characteristics EXCEPT:
► Members
hire other members
► Members determine the compensation of its members
► Members have discretion in scheduling work within the team
► Members have discretion in distributing tasks within the team
Question
No: 25 ( Marks: 1 ) - Please choose one
Which
of the following is the most cited benefit of value chain management?
► Cost savings
► Increased sales
► Inventory reductions
► Accelerated delivery times
Question
No: 26 ( Marks: 1 ) - Please choose one
A
large chemical company not only dispose off all toxic waste properly as
outlined by law, but it also spends $1 million dollars each year on research to
determine better processes for all businesses to use in disposing of toxic
wastes. This company is exhibiting which of the following?
► Social
responsibility
► Social obligation
► Moral obligation
► Social responsiveness
Question
No: 27 ( Marks: 1 ) - Please choose one
If
goals are ___________, it will help the employees to identify the purpose of
goals and to recognize the ways of meeting them.
► Relevant
► Time-limit
► General
► Measurable
Ref: Relevant goals
enable employees to see the purpose of the goals and to devise ways of meeting
them.(Page no.61)
Question
No: 28 ( Marks: 1 ) - Please choose one
When
we talk about an organization’s core technology, we mean organization’s:
► Less important technology
► Most important technology
► All technologies the organization is using
► Technology that is never used
Ref:
Core means the center or most important part of something.
Question
No: 29 ( Marks: 1 ) - Please choose one
An
organizational structure made up of working groups or teams is called:
► Team-based
structure
► Project structure
► Matrix structure
► Divisional structure
Ref: One of the newer
concepts in organizational design is the team-based structure, which is
an organizational structure made up of work groups or teams that performs the
organization’s work.http://vuattach.ning.com
Question
No: 30 ( Marks: 1 ) - Please choose one
Tall
structure is more expensive because of:
► Few departments
► Lesser resources
► Fewer hierarchical levels
► More hierarchical levels
Ref:
A tall structure is one that has narrow spans
of management and many hierarchical levels in an organization.
Question
No: 31 ( Marks: 1 ) - Please choose one
Which
of the following theory directly relates the individual’s behavior with the
consequences of their actions?
► Reinforcement theory
► Goal setting theory
►
Equity theory
► Expectancy theory
Ref: Reinforcement Theory
is counter to goal-setting theory. It proposes that behavior is a function of
its consequences.(page no.96)
Question
No: 32 ( Marks: 1 ) - Please choose one
Mr.
Haris and Mr. Fahad are working equally but Mr. Haris is paid more than Mr.
Fahad. Mr. Haris is being------------- and Mr. Fahad is being-----------------.
► Over rewarded, under rewarded
► Under rewarded, over rewarded
► Rewarded, unrewarded
► Over rewarded, unrewarded
Question
No: 33 ( Marks: 1 ) - Please choose one
To
analyze the group performance, group should be viewed as:
► System
► Feedback
► Output
► Input
Question
No: 34 ( Marks: 1 ) - Please choose one
XYZ
Company is dealing in consumer products and operating in highly competitive
market. Company wants to assure the quality of its product by applying best
suitable control method. Which of the following control method will be suitable
for XYZ Company?
► Bureaucratic control
► Market control
► Clan control
► None of the given options
http://vuattach.ning.com
Ref: Market controls rely
on market mechanisms to regulate prices for certain goods and services used by
the organization.(Still I am not sure about the answer.)
Question
No: 35 ( Marks: 1 ) - Please choose one
Tax
revenue is one of the significant resources of the city government, in which
type of resource category tax revenue falls?
► Human resources
► Financial resources
► Physical resources
► Information resources
Question
No: 36 ( Marks: 1 ) - Please choose one
Which
of the following group techniques allows group members to meet together, but
also allows independent thinking?
► Brainstorming technique
► Nominal group technique
► Delphi technique
► Devil’s advocacy technique
Ref: Nominal
group technique is a group decision-making technique in
which group members
are physically present
but operate independently. Individuals independently prepare a list of their
ideas on a problem.
Question
No: 37 vuZs ( Marks: 1 ) - Please choose one
In
terms of linear programming, profit margins on different products that a
company can produce represent which of the following?
► Constraints
► Feasibility regions
► Scenarios
► Objective function
http://vuattach.ning.com
Question
No: 38 ( Marks: 1 ) - Please choose one
The
university has selected some of its faculty members to conduct the worthy
researches on variant topics. These members are also responsible for their
courses in addition to this creative task of assisting research. Which of the
following is applied in the given situation?
► Job rotation
► Job enlargement
► Job enrichment
► Job specification
Job Enlargement is the horizontal expansion of a job. It involves the
addition of tasks at the same level of skill and responsibility.
Question
No: 39 ( Marks: 1 ) - Please choose one
Which
of the given power is attained through formal hierarchy?
► Expert power
► Information power
► Charismatic power
► Referent power
Legitimate Power
The power a person
receives as a result of his or her position in the formal hierarchy of an
organization.
Question
No: 40 ( Marks: 1 ) - Please choose one
Keeping
distinguished features of Transformational leaders, at which hierarchical level
they mostly found in an organization?
► Bottom level
► Top level
► Middle level
► First-line
level
Question
No: 41 ( Marks: 1 ) - Please choose one
With
respect to five hierarchical needs of Marlow's theory, at which level
transformational style is more beneficial?
► Physical needs
► Safety needs
► Social needs
► Self-actualization needs
Reference:
Transformational Leadership would fit into the higher levels, as it requires a
high level of authenticity, self esteem and self actualization to successfully
be a Transformational Leader http://vuattach.ning.com
Question
No: 42 ( Marks: 1 ) - Please choose one
Which
of the following groups usually adjourns?
► Task group
► Command group
► Friendship group
► Functional group
Reference:
Adjournment is more often experienced by teams put together for short-term
projects, e.g., adhoc committees and temporary task groups.
Question
No: 43 ( Marks: 1 )
http://vuattach.ning.com - Please choose one
Health
camps were established in Azad Jammu Kashmir
as the rehabilitation program for earthquake effecties. These camps consisted
of doctors and surgeons from various fields of specialization. Therefore health
camp is an example of:
► Quality circle
► Virtual teams
► Cross- functional teams
► Management teams
Ref: cross-functional
team is one in which individuals who are experts in various
specialties (or
functions) work together on various organizational tasks.
Question
No: 44 ( Marks: 1 ) - Please choose one
Which
of the following purpose is served through communication?
► Motivating employees
► Sharing information
► Conveying emotional expressions
► All of the given options
Question
No: 45 ( Marks: 1 ) - Please choose one
In
a growing number of organizations, the traditional team consisting of a manager
and a team that reports directly to him or her is being replaced, into
__________, by giving relative autonomy to them to form more flexible teams.
► Quality improvement teams
► Virtual teams
► Self-managing teams
► Cross-functional
teams
Question
No: 46 ( Marks: 1 )
http://vuattach.ning.com - Please choose one
XYZ
Company has been dealing in crockery since the last 12 years. Company’s
performance is satisfactory and the environment appears to be constant, that’s
why company perceives no reason to change, hence falls under:
► Stability
► Diversification
► Concentration
► Direct Expansion
Question
No: 47 ( Marks: 1 ) - Please choose one
When
public sector organizations serve in terms of varying needs of children,
disabled & adults, it is said to be adopting which kind of departmentalization?
► Product
► Geographic
► Outcome
► Customer
Question
No: 48 ( Marks: 1 ) - Please choose one
Zarkoo
Airlines use _________ departmentalization to arrange its activities as
commercial airplanes and military airplanes.
► Functional
► Geographic
► Customer
► Matrix
Ref: Functional
structure is a type of departmentalization in which positions are grouped
according to their main functional (or specialized) area.
Question
No: 49 ( Marks: 3 )
Describe
the phenomenon in which individual group members reduce their efforts and
contributions as the group size increases.
Question
No: 50 ( Marks: 3 )
What
are the distinctive features of legitimate power?
Question
No: 51 ( Marks: 5 )
Explain
the importance of good communication.
Question
No: 52 vuzs ( Marks: 5 )
In
reporting relationship perspective what are the two types of organizational
structures?
Question
No: 53 ( Marks: 5 )
Z
works for ABC Company. He has good working conditions with sufficient salary
and cooperative boss. But still he is not satisfied with his job. What may be
the other factors in the job that can motivate him EXCEPT these
external factors?
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