Question No: 1 ( Marks: 1 ) - Please choose one
Sulman thinks about his job while playing with his son on the
weekend, and he continually volunteers to do extra assignments and project for
his department. These suggest that
Sulman has a strong need for :
► Esteem
► Security
► Achievement
► Power
Question No: 2 ( Marks: 1 ) - Please choose one
Asim assigned Khalid a project to be completed by the end of
the month and then hold periodic meetings with him to review his progress.
Which management function Asim is performing?
► Planning
► Leading
► Controlling
► Organizing
Question No: 3 ( Marks: 1 ) - Please choose one
The single
European Union currency is called:
► Franc
► Franc-mark
► Pound
► Euro
Question No: 4 ( Marks: 1 ) - Please choose one
A
large chemical company not only dispose off all toxic waste properly as
outlined by law, but it also spends $1 million dollars each year on research to
determine better processes for all businesses to use in disposing of toxic
wastes. This company is exhibiting which of the following?
► Social
responsibility
► Social obligation
► Moral obligation
► Social responsiveness
Question No: 5 ( Marks: 1 ) - Please choose one
Ali has decided
to implement changes within the production process of his organization. This
decision was based upon his review of how well the performance level of the
organization is meeting the established goals for the company. He is practicing
which of the following management functions.
► Planning
► Controlling
► Leading
► Organizing
Question No: 6 ( Marks: 1 ) - Please choose one
A plan developed
to carry out a course of action that is not likely to be repeated in the future
is called:
► Single-use
plan
► Specific plan
► Reaction plan
► Directional plan
Question No: 7 ( Marks: 1 ) - Please choose one
The intent of
which of the following is to reduce uncertainty by playing out potential
situations under different specific conditions?
► Project management
► Scheduling
► Environmental analysis
► Scenario
planning
Question No: 8 ( Marks: 1 ) - Please choose one
All
of the following are disadvantages of group decision making EXCEPT:
► More time taken to reach a solution
► Minority domination
► More alternatives are generated
►
Groupthink
decreases effectiveness of decision
Question No: 9 ( Marks: 1 ) - Please choose one
The
strap of Ali's bag tore off as he threw it over his shoulder. On the way to
school, he stopped at the first store that carries bags, walked in and
purchased one from the front rack. Ali has just made which of the following
type of decision?
► Maximizing
► Satisficing
► Risky
► Optimal
Question No: 10 ( Marks: 1 ) - Please choose one
Asad spoke out in a meeting in
favor of a potential cost savings that would result from a new employee
benefits program offered by the company. He later received information that
showed that his initial decision about the cost savings was incorrect, but he
was too embarrassed to publicly admit that he was wrong, so he stuckby his
original statement. Asad is practicing which of the following?
► Bounded
rationality
► Satisficing
► Escalation of commitment
► Maximizing
Question No: 11 ( Marks: 1 ) - Please choose one
Aisha
wants to sell her house. She makes a decision to sell house to the first person
who comes along after getting the initial offer. which of the following she is
practicing?
► Bounding
rationality
► Satisficing
► Competitive
► Optimizing
Question No: 12 ( Marks: 1 ) - Please choose one
Which
of the following aspect of decision making
is based on facts such as costs, revenues and product design
specifications?
► Decision
quality
► Escalation
of commitment
► Optimizing
► Satisficing
Question No: 13 ( Marks: 1 ) - Please choose one
In case of a
simple problem the assumptions of rationality can be met because of which of
the following?
► Goals are clear and alternatives are boundless
► Goals are unlimited and alternatives are limitless
► Goals are clear and
alternatives limited
► Goals are
boundless and alternatives are clear
Question No: 14 ( Marks: 1 ) - Please choose one
Most of the time
lower level management of organizations have to deal with problems which are:
► Satisficing
► Well-structured
► Non-programmed
► Ill-structured
Question No: 15 ( Marks: 1 ) - Please choose one
Putting
a decision into action and conveying the decision to the persons who will be
affected by it, is known as:
► Decision implementation
► Rational
decision making
► Irrational decision making
► Problem
identification
Question No: 16 ( Marks: 1 ) - Please choose one
Once a manager
has identified a problem, the next step would be the identification of:
► Discrepancies
► Decision criteria
► Scenarios
► Factor
weights
Question No: 17 ( Marks: 1 ) - Please choose one
A plant manager
of an organization, who is trying to reduce turnover of production workers,
notices that turnover has decreased by 10 percent in four months after he
introduced a new training program, the manager is at which step in the rational
decision-making process?
► Identify
the problem
► Evaluate the decision criteria
► Analyze
the alternatives
► Evaluate
the results
Question No: 18 ( Marks: 1 ) - Please choose one
A retail
clothing store manager who estimates how much to order for the current spring
season based on last spring’s outcomes is operating under what kind of
decision-making condition?
► Seasonal
► Risk
► Uncertainty
► Certainty
Question No: 19 ( Marks: 1 ) - Please choose one
The extent to
which an alternative can be accomplished within related organizational
constraints such as time, budgets, technology and policies is called:
► Reversibility
► Sustainability
► Feasibility
► Acceptability
Question No: 20 ( Marks: 1 ) - Please choose one
A choice made from two or more alternatives is called:
► Support
► System
► Network
► Decision
Question No: 21 ( Marks: 1 ) - Please choose one
An agreement among the Mexican, Canadian and U.S government
in which barriers to free trade have been eliminated is called:
► NAFTA
► ASEAN
► EU
► WTO
Question No: 22 ( Marks: 1 ) - Please choose one
Few years ago,
employees of a international company took wages cuts to help the firm offset
large losses. Now firm is again earning profits and employees believe that
their wages should be restored but company is not willing to restore their
wages. Organization is showing which of the following behavior?
► Unethical
► Socially responsible
► Ethical
► Socioeconomic
Question No: 23 ( Marks: 1 ) - Please choose one
A
large pulp and paper company meets all federal guidelines and obeys all laws
rigorously as it cuts down timber. The primary concern of this company is
compliance and profit maximization for its stockholders. This company is
exhibiting which of the following?
► Social responsibility
► Social obligation
► Moral obligation
► Social responsiveness
Question No: 24 ( Marks: 1 ) - Please choose one
Mega environment, that includes the attitudes, values, norms,
beliefs, behaviors and associated demographic trends that are characteristics
of a given geographic area, is called:
► The socio-cultural
element
► The international element
► The economic element
► The legal-political element
Question No: 25 ( Marks: 1 ) - Please choose one
All of the
following are the parts of organization’s external environment, EXCEPT:
► Culture
► Customers
► Competitors
► Regulators
Question No: 26 ( Marks: 1 ) - Please choose one
All of the
following are the part of organization’s internal environment EXCEPT:
► Employees
► Owner
► Culture
► Regulators
Question No: 27 ( Marks: 1 ) - Please choose one
Task environment is also called:
► Specific environment
► Goal orientated environment
► Open environment
► Close environment
Question No: 28 ( Marks: 1 ) - Please choose one
Mega environment is also called:
► Open environment
► Close environment
► Flexible environment
► General environment
Question No: 29 ( Marks: 1 ) - Please choose one
The Walt Disney
company’s movies, theme parks and television programs all benefit one another.
Children who enjoy a Disney movie like LION KING want to go to Disney world and
see lion king show. They benefits greatly from:
► Negative Entropy
► Synergy
► Transformation
► Entropy
Question No: 30 ( Marks: 1 ) - Please choose one
The bank of New England uses models to figure out how many teller
need to be on duty at each location at various times throughout the day. Bank
is using which of the following approaches?
► Management science
► Operations management
► Total quality management
► Contingency perspective
Question No: 31 ( Marks: 1 ) - Please choose one
Viewpoint arguing that appropriate managerial action depends
on the particular parameters of the situation is called:
► Contingency theory
► Behavioral theory
► Administrative theory
► Social theory
Question No: 32 ( Marks: 1 ) - Please choose one
Chester Barnard saw
organizations as a ______system that required human assistance.
► Moral
► Ethical
► Social
► Technical
Question No: 33 ( Marks: 1 ) - Please choose one
Low level management has a complete authority to make
decisions in case of:
► Centralization
► Decentralization
► Scalar Chain
► Order
Question No: 34 ( Marks: 1 ) - Please choose one
According to Adam Smith, the division of labor results in:
► Increased worker motivation
► Decreased worker specialization
► Increased worker
productivity
► Decreased worker motivation
Question No: 35 ( Marks: 1 ) - Please choose one
According to Mintzberg monitor, disseminator and spokesperson
are all:
► Interpersonal roles
► Informational roles
► Decisional roles
► Functional roles
Question No: 36 ( Marks: 1 ) - Please choose one
Hussain is the physician who heads the Critical Care Unit at
Mercy Hospital, the most important role that he performs is:
► Informational
► Decisional
► Interpersonal
► Functional
Question No: 37 ( Marks: 1 ) - Please choose one
Controlling contingent situation comes under which of the
following roles?
► Spokesperson
► Monitor
► Leader
► Disturbance handler
Question No: 38 ( Marks: 1 ) - Please choose one
Which of the following is most important characteristic of an
entrepreneur?
► Planning
► Communication
► Rapid decision making
► Goal setting
Question No: 39 ( Marks: 1 ) - Please choose one
Adam Smith wrote his book “The Wealth of Nations” in:
► 15th century
► 17th century
► 20th century
► 18th century
Question No: 40 ( Marks: 1 ) - Please choose one
Which of the following courses helps managers gain a better
understanding of motivation, leadership, trust, employee selection, performance
appraisals and training techniques?
► Psychology
► Sociology
► Political science
► Anthropology
Question No: 1 ( Marks: 1 ) - Please choose one
Sulman thinks about his job while playing with his son on the
weekend, and he continually volunteers to do extra assignments and project for
his department. These suggest that
Sulman has a strong need for :
► Esteem
► Security
► Achievement
► Power
Not 100% sureQuestion No: 2
( Marks: 1 ) - Please choose
one(chap 04)
Asim assigned Khalid a project to be completed by the end of
the month and then hold periodic meetings with him to review his progress.
Which management function Asim is performing?
► Planning
► Leading
► Controlling
► Organizing
Question No: 3 ( Marks: 1 ) - Please choose one
Which
of the following BEST describes creativity?
► Uncovering
what is already there
► Creating
something new
► Organizing already discovered items
► Criticizing
the discovered items
Question No: 4 ( Marks: 1 ) - Please choose one
When an organization encounters a serious problem which needs
to be solved immediately, it is called:
► Crisis problem
► Non-
Crisis problem
► Opportunity problem
► Financial
Problem
Question No: 5 ( Marks: 1 ) - Please choose one
Plans
which have the broadest organizational focus and the longest time frame are
called:
► Tactical
► Strategic
► Directional
► Operational
Question No: 6 ( Marks: 1 ) - Please choose one
A few years ago
Black and Decker bought general electric’s small appliance business. 150
products were converted from GE to Black and Decker label. A total of 140 steps
were used for each product. It took 3 years. The total conversion of product
line was:
► A Program
► A project
► A policy
► A rule
Question No: 7 ( Marks: 1 ) - Please choose one
The intent of
which of the following is to reduce uncertainty by playing out potential
situations under different specific conditions?
► Project management
► Scheduling
► Environmental analysis
► Scenario planning
Question No: 8 ( Marks: 1 ) - Please choose one
In terms of
linear programming, profit margins on different products that a company can
produce represent which of the following?
► Constraints
► Feasibility regions
► Scenarios
► Basis for the objective function
Question No: 9 ( Marks: 1 ) - Please choose one
Which of the following technique relies on individual or
group judgments rather than on mathematical analysis?
► Quantitative forecasting
► Technological forecasting
► Qualitative
forecasting
► Environmental forecasting
Question No: 10 ( Marks: 1 ) - Please choose one
A problem with groupthink is that no one is actually
in charge of making the final decision or outcome, which results in:
► Ambiguous responsibility
► Role
incoherence
► Role
ambiguity
► Ambiguous
delegation
Question No: 11 ( Marks: 1 ) - Please choose one
When an organization encounters an issue that requires
resolution, but not very immediate action, it is called:
► Crisis
problem
► Non- Crisis problem
► Opportunity problem
► Financial Problem
Question No: 12 ( Marks: 1 ) - Please choose one
In decision making process, ideas should be evaluated on the basis of:
► Acceptability
► Durability
► Accountability
► Liability
Question No: 13 ( Marks: 1 ) - Please choose one
Assembling additional information and identifying both the
nature and the causes of the problem comes under:
► Scanning
stage
► Categorization
stage
► Diagnosis stage
► Implementation
stage
Question No: 14 ( Marks: 1 ) - Please choose one
The North American Free Trade Agreement includes:
► Mexico, Canada,
and the United States
► Mexico, Brazil and Columbia
► Mexico, Canada and the Brazil
► Italy, Canada and the United States
Question No: 15 ( Marks: 1 ) - Please choose one
Which of the following is a collection of countries that use
a common currency?
► European common market
► European Union
► Western European alliance
► Economic and monetary union
Question No: 16 ( Marks: 1 ) - Please choose one
Few years ago,
employees of a international company took wages cuts to help the firm offset
large losses. Now firm is again earning profits and employees believe that
their wages should be restored but company is not willing to restore their
wages. Organization is showing which of the following behavior?
► Unethical
► Socially responsible
► Ethical
► Socioeconomic
Question No: 17 ( Marks: 1 ) - Please choose one
An individual’s
personal beliefs regarding what is right and wrong or good and bad is called:
► Ethics
► Values
► Norms
► Rituals
Question No: 18 ( Marks: 1 ) - Please choose one
The relationship
between corporate social involvement and economic performance is:
► Positive
► Negative
► Perfect positive
► Perfect negative
Question No: 19 ( Marks: 1 ) - Please choose one
The
culture of an organization is largely determined by:
► Top management
► Employees
► Stockholders
► The company founders
Question No: 20 ( Marks: 1 ) - Please choose one
All of the following are Dimensions of organizational culture
EXCEPT:
► Innovation
► Aggressiveness
► Stability
► Customer orientation
Question No: 21 ( Marks: 1 ) - Please choose one
Constituencies in an organization’s external environment that
are affected by the organization’s decisions and actions are called:
► Stakeholders
► Advisories
► Beneficiaries
► Environmentalists
Question No: 22 ( Marks: 1 ) - Please choose one
Environment made up of specific outside elements within which
an organization interfaces in the course of conducting its business is called:
► Internal environment
► External environment
► The task
environment
► The mega environment
Question No: 23 ( Marks: 1 ) - Please choose one
The quantitative
approach has contributed directly in the areas of:
► Planning and control
► Controlling and leading
► Organizing and controlling
► Planning and leading
Question No: 24 ( Marks: 1 ) - Please choose one
Viewpoint arguing that appropriate managerial action depends
on the particular parameters of the situation is called:
► Contingency theory
► Behavioral theory
► Administrative theory
► Social theory
Question No: 25 ( Marks: 1 ) - Please choose one
In Maslow's hierarchy of need, status is an example of which
of the folowing need?
► Physiological
► Esteem
► Safety
► Social
Question No: 26 ( Marks: 1 ) - Please choose one
Which of the following behavior had dramatically influenced
by Hawthorne
studies?
► Human behavior
► Social behavior
► Moral behavior
► Ethical behavior
Question No: 27 ( Marks: 1 ) - Please choose one
The formal right to give orders,
make decisions, and see that tasks are completed is called:
► Centralization
► Authority
► Responsibility
► Decentralization
Question No: 28 ( Marks: 1 ) - Please choose one
The managerial functions according to Fayol were :
► Organizing, staffing, commanding, coordinating and
controlling
► Commanding, organizing, planning, coordinating and staffing
► Controlling, commanding, organizing, planning and leading
► Planning, organizing,
commanding, coordinating and controlling
Question No: 29 ( Marks: 1 ) - Please choose one
Which of the following is considered to be the father of
modern computing?
► Fredrick W Taylor
► Abraham Maslow
► Charles Babbage
► Max Weber
Question No: 30 ( Marks: 1 ) - Please choose one
Which type of managerial skill refers to the ability to
analyze and diagnose complex situations?
► Problem-solving
► Interpersonal
► Conceptual
► Technical
Question No: 31 ( Marks: 1 ) - Please choose one
If
you get more output from a given input, you have:
► Decreased
effectiveness
► Increased
effectiveness
► Decreased
efficiency
► Increased efficiency
Question No: 32 ( Marks: 1 ) - Please choose one
Interpersonal roles include which of the following three
roles?
► Disseminating,
figurehead and liaison
► Figurehead, leader and
liaison
► Disturbance handler, monitor and entrepreneur
► Monitor, resource allocator and negotiator
Question No: 33 ( Marks: 1 ) - Please choose one
A manager transmits the information outside the organization.
He is performing which of the following role?
► Spokesperson
► Representative
► Disseminator
► Agent
Question No: 34 ( Marks: 1 ) - Please choose one
A universally accepted model of a successful manager could be
described as:
► One who practices the four universal processes or functions
► One who executes all of the roles in a professional manner
► One who possesses all management skills at high levels
► There is no
universally accepted model of a successful manager
Question No: 35 ( Marks: 1 ) - Please choose one
Dr. Edward Deming has described his Philosophy about quality
in:
► 14 Points
► 6 Points
► 8 Points
► 20 Points
Question No: 36 ( Marks: 1 ) - Please choose one
The traditional shape of
an organization was:
► Circle
► Pyramid
► Square
► Diamond
Question No: 37 ( Marks: 1 ) - Please choose one
The science which studies the nature of things, particularly
values and ethics is called:
► Anthropology
► Philosophy
► Economics
► Political sciences
Question No: 38 ( Marks: 1 ) - Please choose one
The new business model reflects today’s reality that:
► A large number of competitors are in the world.
► Information can be
shared and exchanged instantaneously anywhere in the world
► People can move from one part to another part of the country
easily
► Trade barriers are removed
Question No: 39 ( Marks: 1 ) - Please choose one
The course which studies the values
and ethics is called:
► Philosophy
► Behavioral science
► Economics
► Psychology
Question No: 40 ( Marks: 1 ) - Please choose one
Which of the following courses helps managers gain a better
understanding of motivation, leadership, trust, employee selection, performance
appraisals and training techniques?
► Psychology
► Sociology
► Political science
► Anthropology
Question No: 1 ( Marks: 1 ) - Please choose one
Which
of the following decision making techniques requires a panel of experts?
► Interacting group
► Delphi technique
► Nominal group
► Brainstorming
Question No: 2 ( Marks: 1 ) - Please choose one
Which of the following is an
advantage of group decision-making?
► The group process takes less
time
► Groupthink may occur
► More decision alternatives are generated
► One person can dominate the
group
Question No: 3 ( Marks: 1 ) - Please choose one
As managers move towards the organizational hierarchy,
problems are more likely to become which of the following?
► Well-structured
► Ill-structured
► Programmed
► Non-programmed
Question No: 4 ( Marks: 1 ) - Please choose one
Programmed
decisions minimize the need for managers to:
► Act alone
► Make the same decision
► Exercise discretion
► Do nothing
Question No: 5 ( Marks: 1 ) - Please choose one
Fifth Step in the rational
decision making process is:
► Implementation of the
alternative
► Analyzing alternatives
► Developing alternatives
► Allocating weights to the
criteria
Question No: 6 ( Marks: 1 ) - Please choose one
Once
a manager has identified a problem, the next step would be the identification
of:
► Discrepancies
► Decision criteria
► Scenarios
► Factor weights
Question No: 7 ( Marks: 1 ) - Please choose one
In decision making process, ideas should be evaluated on the basis of:
► Acceptability
► Durability
► Accountability
► Liability
Question No: 8 ( Marks: 1 ) - Please choose one
All of the following are the assumptions of rational
decision making EXCEPT:
► Alternatives are known
► Possible outcomes known
► Optimal
decision is possible
► Information is unknown
Question No: 9 ( Marks: 1 ) - Please choose one
A situation in which
manager can make an accurate decision is called:
► Certainty
► Uncertainty
► Risk
►
Factual
Question No: 10 ( Marks: 1 ) - Please choose one
The single EU currency will be called:
► Franc
► Franc-mark
► Pound
► Euro
Question No: 11 ( Marks: 1 ) - Please choose one
The customes, mores,
values and demographic characteristics of the society in which the organization
function are called:
► The socio-cultural element
► The legal-political element
► The economic element
► The international element
Question No: 12 ( Marks: 1 ) - Please choose one
Systems
that are not influenced by and do not interact with their environment are :
► Open systems
► Close systems
► Flexible systems
► Social systems
Question No: 13 (
Marks: 1 ) - Please choose one
Giving
prestigious job titles would be one way to satisfy people’s need for :
► Esteem
► Belongingness
► Self-actualization
► Safety
Question No: 14 ( Marks: 1 ) - Please choose one
Abraham
Maslow and Douglas are called:
► Administrative theorists
► Pre-classical theorists
► Classical theorists
► Behavioral theorists
Question No: 15 ( Marks: 1 ) - Please choose one
When
management provides orderly personnel planning and ensures that replacements
are available to fill vacancies, it is called :
► Division of work
► Discipline
► Unity of command
► Stability of tenure of personnel
Question No: 16 ( Marks: 1 ) - Please choose one
All of the following are
the characteristics of Max Weber’s ideal bureaucracy EXCEPT:
► Formalization of rules and procedures
► Impersonality in application of rules
and sanctions
► Receiving orders from one superior only
► Specialization of labor
Question No: 17 ( Marks: 1 ) - Please choose one
NASA
shoots a rocket and then continuously observes and makes whatever course
corrections are needed to keep it on track. This process is called:
► Planning
► Organizing
► Leading
► Controlling
Question No: 18 ( Marks: 1 ) - Please choose one
Which
type of managerial skill refers to the ability to analyze and diagnose complex
situations?
► Problem-solving
► Interpersonal
► Conceptual
► Technical
Question No: 19 ( Marks: 1 ) - Please choose one
Controlling
contingent situation comes under which of the following roles?
► Spokesperson
► Monitor
► Leader
► Disturbance handler
Question No: 20 ( Marks: 1 ) - Please choose one
Amir is representing his
company at the local Chamber of Commerce Annual Business Recognition luncheon.
He is performing which of the following managerial role?
► Negotiation
► Monitor
► Figurehead
► Liaison
Question No: 21 ( Marks: 1 ) - Please choose one
Which
one of the following is the major responsibility of a manager?
► Works anonymously behind the scenes
►
Sets the goals of the organization
► Supervises the work of others
► Actually performs the service or
produces the product
Question No: 22 ( Marks: 1 ) - Please choose one
All
of the following are values of studying management EXCEPT:
► Recognizes the important role that
management and managers play in society
► Provides essential knowledge to be
effective in managerial positions
► Gives you insight into your personality
and behavior
► Gives insight into the way that
organizations work
Question No: 23 ( Marks: 1 ) - Please choose one
The role that involves
symbolic nature duties is called:
► Interpersonal
role
►
Managerial role
►
Decisional role
► Informational
role
Question No: 24 ( Marks: 1 ) - Please choose one
To motivate the employees a manager should give them:
► Monetary Incentives
► Promotion
► Appreciation certificates
► All of the given options
Question No: 25 ( Marks: 1 ) - Please choose one
Munib
is the CEO of a hospital. He has spent his day planning the schedules of
employees for next month. He spent his day in:
► Planning
► Organizing
► Leading
► Controlling
Question No: 26 ( Marks: 1 ) - Please choose one
Jamshed
is the CFO at Mutual Saving Bank. According to research studies, which
management activities are likely to take up the greatest amount of his time?
►
Planning
► Organizing
► Controlling
► Leading
Question No: 27 ( Marks: 1 ) - Please choose one
Asim
assigns Khalid a project to be completed by the end of the month and then holds
periodic meetings with him to review his progress. Which of the management
functions Asim is performing?
► Controlling
► Organizing
► Planning
► Leading
Question No: 28 ( Marks: 1 ) - Please choose one
The success of the business can be judged through:
► Customer satisfaction
► Achieving of Organizational Goals
► Cost price reduction
► All of the given options
Question No: 29 ( Marks: 1 ) - Please choose one
Which
of the following is most important in order to improve the quality?
► Division of Labor
► Centralization
► Proper Communication
► Departmentalization
Question No: 30 ( Marks: 1 ) - Please choose one
All
of the following are the Characteristics of
an organization. EXCEPT:
► People
► Product
► Purpose
► Structure
Question No: 31 ( Marks: 1 ) - Please choose one
Which one of the following is the
example of organization?
► Hospitals
► Colleges
► Factories
► All of the given options
Question No: 32 ( Marks: 1 ) - Please choose one
The science which studies
the nature of things, particularly values and ethics is called:
►
Anthropology
► Philosophy
► Economics
► Political sciences
Question No: 33 ( Marks: 1 ) - Please choose one
The
course which studies the values and ethics is called:
► Philosophy
► Behavioral science
► Economics
► Psychology
Question No: 34 ( Marks: 1 ) - Please choose one
Systems
that interact with their environment dynamically are called:
► Close
systems
► Open systems
►
Flexible systems
► Social
systems
Question No: 35 ( Marks: 1 ) - Please choose one
Field
of management that focuses on designing and implementing computer based
information systems for use by management is called:
►
Marketing management
►
Principles of management
►
Operations management
► Management
information system
Question No: 36 ( Marks: 1 ) - Please choose one
Abraham
Maslow and Douglas are called:
►
Administrative theorists
►
Pre-classical theorists
►
Classical theorists
► Behavioral
theorists
Question No: 37 ( Marks: 1 ) - Please choose one
All of the following are said to be the early
advocates of Behavioral viewpoints EXCEPT :
► Robert
Owen
► Hugo
Munsterberg
► Mary
parker Follett
► Max Weber
Question No: 38 ( Marks: 1 ) - Please choose one
When
management provides orderly personnel planning and ensures that replacements
are available to fill vacancies, it is called :
► Unity
of command
► Stability of
tenure of personnel
► Division of work
► Discipline
Question No: 39 ( Marks: 1 ) - Please choose one
EMU is abbreviation of:
► Economic and Monetary Union
► European and Monetary Union
► English Monetary Union
► European English Monetary Union
Question No: 40 ( Marks: 1 ) - Please choose one
The
primary responsibility is to operate the business in the best interests of:
► Suppliers
► Distributes
► Consumers
► Stakeholders
Question No: 1 ( Marks: 1 ) - Please choose one
Which
type of plan is used to meet a particular or unique situation?
► Tactical plan
► Operational
plan
► Single-use
plan
► Standing
plan
Question No: 2 ( Marks: 1 ) - Please choose one
Many decisions fail after the final choice because of the
occurrence of which of the following?
► Decision criteria
weights were incorrect
► People
affected failed to accept the solution
► Satisficing
occurred
► Choice
was wrong
Question No: 3 ( Marks: 1 ) - Please choose one
Sara has a
new job and is learning to perform the tasks assigned to her. Different
situations demand different decision-making processes. Sara finds a
company directive that specifically restricts her from taking certain actions.
It is called:
► Rule
► Method
► Broad guideline
► Procedure
Question No: 4 ( Marks: 1 ) - Please choose one
Asad spoke out in a meeting in
favor of a potential cost savings that would result from a new employee
benefits program offered by the company. He later received information that
showed that his initial decision about the cost savings was incorrect, but he
was too embarrassed to publicly admit that he was wrong, so he stuckby his original
statement. Asad is practicing which of the following?
► Bounded
rationality
► Satisficing
► Escalation of
commitment
► Maximizing
Question No: 5 ( Marks: 1 ) - Please choose one
Which
of the following requires managers to select the best alternative from multiple
criteria or alternative solutions?
► Escalation
of commitment
► Optimizing
► Satisfying
► Bounded
rationality
Question No: 6 ( Marks: 1 ) - Please choose one
When an alternative is chosen because the manager believes it
is "good enough," to solve his or her problem. It is called:
► Optimizing
► Satisficing
► Incomplete
► Maximizing
Question No: 7 ( Marks: 1 ) - Please choose one
As managers move
towards the organizational hierarchy, problems are more likely to become which
of the following?
► Well-structured
► Ill-structured
► Programmed
► Non-programmed
Question No: 8 (
Marks: 1 ) - Please choose one
The ABC Corporation is aware that significant problems are
occurring within its production departments. It realizes that competitors are
successfully utilizing more modern machinery and processes to better satisfy
their customers. The ABC Corporation is currently implementing the necessary
steps to upgrade its processing machines in order to resolve the problems it is
facing. This is an example of an organization engaging in:
► Decision making
► Strategic planning
► Problem identification
► Benchmarking
Question No: 9 ( Marks: 1 ) - Please choose one
The
fact that managers make consistent, value-maximizing choices within specified
constraints is known as which of the following?
► Implementation
of the alternative
► Rational decision making
► Irrational
decision making
► Decision implementation
Question No: 10 ( Marks: 1 ) - Please choose one
Once a manager
has identified a problem, the next step would be the identification of:
► Discrepancies
► Decision criteria
► Scenarios
► Factor weights
Question No: 11 ( Marks: 1 ) - Please choose one
EU, NAFTA, FTAA
and ASEAN are examples of:
► Regional trade alliances
► Foreign airlines
► Soccer teams in Europe
► New multinational corporations
Question No: 12 ( Marks: 1 ) - Please choose one
Which of the following phrases is associated with the
definition of organizational culture?
► Individual response
► Shared meaning
► Diversity of thought
► Explicit directions
Question No: 13 ( Marks: 1 ) - Please choose one
In a capitalistic economy, economic activity is governed by:
► Market forces
► Economic forces
► Cultural forces
► Political forces
Question No: 14 ( Marks: 1 ) - Please choose one
Which
of the following approaches recognize differences among organizations and
categorizes variables that affect an organization's performance?
► Process approach
► Contingency approach
► Function approach
► System approach
Question No: 15 ( Marks: 1 ) - Please choose one
According to Maslow's hierarchy of need, a healthy work
environment is an example of which of the following need?
► Physiological
► Esteem
► Safety
► Social
Question No: 16 ( Marks: 1 ) - Please choose one
Which level of management is responsible for making organization
wide decisions and establishing the plans and goals that affect the entire
organization?
► Non managerial staff
► Top management
► Middle management
► First-line management
Question No: 17 ( Marks: 1 ) - Please choose one
The people who work directly on a job or task and have no
responsibility for overseeing the work of others are called:
► First-line managers
► Middle managers
► Non managerial staff
► Supervisors
Question No: 18 ( Marks: 1 ) - Please choose one(chap 04)
When the CEO of a large retail store chain decided to sell
off or close some of the stores that
were not profitable, he was performing which of the following management
functions?
► Leading
► Planning
► Controlling
► Organizing
Question No: 19 ( Marks: 1 ) - Please choose one
Hussain is the physician who heads the Critical Care Unit at
Mercy Hospital, the most important role that he performs is:
► Informational
► Decisional
► Interpersonal
► Functional
Question No: 20 ( Marks: 1 ) - Please choose one
A firm is producing black & white televisions very
efficiently but yet not succeeded because black & white television is not
so popular. This firm is:
► Efficient but not
effective
► Efficient as well as effective
► Neither efficient nor effective
► Effective but not efficient
Question No: 21 ( Marks: 1 ) - Please choose one(chap 04)
All of the following are included in the four components of
the management process EXCEPT:
► Organizing
► Leading
► Delegating
► Planning
Question No: 22 ( Marks: 1 ) - Please choose one
Leadership role is important for
► Top level
managers
► First line managers
► Middle level
managers
► Non managerial
staff
Question No: 23 ( Marks: 1 ) - Please choose one
Ali is the Branch manager at Mutual Saving Bank. If he is an
average middle manager, which of the four management activities is he likely to
spend the greatest amount of time?
► Planning
► Controlling
► Leading
► Negotiating
Question No: 24 ( Marks: 1 ) - Please choose one
A manager who has a reputation for being open and honest and
understands how to motivate employees and customers, is said to have good:
► Conceptual skills
► Political skills
► Human skills
► Technical skills
Question No: 25 (
Marks: 1 ) - Please choose one
Manager's interpersonal skills are known as:
► Understand and motivate others
► Coordinate interests and
abilities
► Use necessary tools and
procedures
► Establish the right connections
Question No: 26 ( Marks: 1 ) - Please choose one
Sociology can be defined as:
► The study of people in relation to their fellow human beings
► The study of societies which help to learn about human and
their activities
► It is the study of behavior of the individuals or groups
within the political environment
► The science that seeks to measure and explains human behavior
Question No: 27 ( Marks: 1 ) - Please choose one
Which of the following is considered to be the father of
modern computing?
► Fredrick W
Taylor
► Abraham Maslow
► Charles Babbage
► Max Weber
Question No: 28 ( Marks: 1 ) - Please choose one
Today it is assumed that organizations will be _____ systems.
► Closed
► Open
► Structured
► Non-structured
Question No: 29 ( Marks: 1 ) - Please choose one
Approach highlighting collective responsibility for product
and service quality and encouraging individuals to work together to improve
quality is called:
► Knowledge
management
► Total quality management
► Marketing management
► System
management
Question No: 30 ( Marks: 1 ) - Please choose one
The science of management usually describes the ________to
management issues.
► Rational
approach
► Systematic
approach
► Quantitative
approach
► Behavioral approach
Question No: 31 ( Marks: 1 ) - Please choose one
The quantitative approach has contributed directly in the
areas of:
► Planning and control
► Controlling and leading
► Organizing and controlling
► Planning and leading
Question No: 32 ( Marks: 1 ) - Please choose one
The quantitative approach includes applications of:
► Statistics,
optimization models, information models and computer simulations
► Statistics,
calculator simulations, information models and optimum models
► Information
models, scientific simulations, mathematical models and statistics
► Computer
simulations, administrative simulations, corporation models and statistics
Question No: 33 ( Marks: 1 ) - Please choose one
Ali has a job
that pays him well, he desires to make a contribution to the organization, and
he has an active social life. His desire is to become all that he is capable of
becoming. Ali is at which of the following need defined by maslow?
► Self-actualization
► Safety
► Social
► Esteem
Question No: 34 ( Marks: 1 ) - Please choose one
Hawthorne studies had a
dramatic impact on the role of ____________in organizations.
► Social behavior
► Moral behavior
► Ethical behavior
► Human behavior
Question No: 35 ( Marks: 1 ) - Please choose one
“Specialization increases output by making employees more
efficient” it is called:
► Division of work
► Authority
► Scalar chain
► Order
Question No: 36 ( Marks: 1 ) - Please choose one
The managerial functions according to Fayol were :
► Commanding, organizing, planning, coordinating and staffing
► Organizing,
staffing, commanding, coordinating and controlling
► Controlling, commanding,
organizing, planning and leading
► Planning, organizing, commanding, coordinating and
controlling
Question No: 37 ( Marks: 1 ) - Please choose one
The culture of an organization is
largely determined by:
► Top management
► Employees
► Stockholders
► The company founders
Question No: 38 ( Marks: 1 ) - Please choose one
Mega environment that includes the attitudes, values, norms,
beliefs, behaviors and associated demographic trends that are characteristic of
a given geographic area is called :
► The legal-political element
► The economic element
► The international element
► The socio-cultural
element
Question No: 39 ( Marks: 1 ) - Please choose one
In a capitalistic economy, economy
activity is governed by:
► Political forces
► Economic forces
► Cultural forces
► Market forces
Question No: 40 ( Marks: 1 ) - Please choose one
Major forces outside the organization with potential to
influence significantly a product or service likely to success is called:
► External environment
► Internal environment
► Mega environment
► Task environment
-----------
maintains self developed network of outside contacts and informers who provide favors and information.
► Entrepreneur
► Monitor
► Liaison
► Figurehead
Question
No: 2 ( Marks: 1 ) -
Please choose one
-------------- is the
planning and implementing of organizational systems and practices
that maximize the potential of employees to contribute to organizational goals and
develop their capabilities unhindered by group identities such as race, gender, age, or
ethnic group.
that maximize the potential of employees to contribute to organizational goals and
develop their capabilities unhindered by group identities such as race, gender, age, or
ethnic group.
► Managing
Diversity
► Anthropology
► Bureaucracy
► Remuneration
Seema
desires for friendship, love, and a sense of belonging, we can say that she
fulfils
the_______
► Physical
need
► Self
Actualization
► Social
need
► Esteem
Question
No: 4 ( Marks: 1 ) -
Please choose one
A
manager in a manufacturing company attempts to establish a culture of quality
affecting
the attitudes and actions of every employee and relies on a workforce that
wants
to improve quality. He focuses on establishing -----------------------------------.
► Total
Quality Management
► Knowledge
management
► Operations
Management
► Management
of Information System
Question
No: 5 ( Marks: 1 ) -
Please choose one
------------
is a condition in which the decision maker chooses a course of action without
complete
knowledge of the consequences that will follow implementation.
► Risk
► Uncertainty
► Accuracy
Question
No: 6 ( Marks: 1 ) -
Please choose one
Which
of the following is the constituency in the environment that is affected by an
organization’
s decisions and policies and that can influence the organization.
► Stockholders
► Shareholders
► Competitors
► Stakeholders
Question
No: 7 ( Marks: 1 ) -
Please choose one
NAFTA stands for :
► North American Free Trade Agreement
► North Asian Free Trade Agreement
► North American Free Trade Association
► None of the given
options
Question
No: 8 ( Marks: 1 ) -
Please choose one
Which one of the
following is not the characteristic of Weber’s ideal bureaucracy?
► Specialization of
labor
► Formalization of
rules
► Division of labor
► Formalization of
links authority into a hierarchical structure
Question
No: 9 ( Marks: 1 ) -
Please choose one
___________shows
the management structure of an organization.
► Hierarchy
► Decision Tree
► Incremental Model
► Satisfying model
Question
No: 10 ( Marks: 1 ) -
Please choose one
If the average
human being prefers to be directed, wishes to avoid responsibility, has
relatively
little ambition and wants security above all, the management attitude would
be:
► Theory Y manager
► Theory X manager
► Theory Z manager
► All of the given
options
Question No: 11 ( Marks: 1 )
Efficiency is the ability to
make the best use of available resources in the process of achieving goals.
Question No: 12
( Marks: 1 )
Synergy is the ability of the whole to equal
more than the sum of its parts.
Question No: 13
( Marks: 1 )
A system is a set of
interrelated and interdependent parts arranged in a manner that produces a unified whole.
Question No: 14
( Marks: 1 )
A rule is an explicit
statement that tells managers what they ought or ought not to do.
Question No: 15
( Marks: 1 )
SWOT analysis
is an analysis of an organization’s strengths, weaknesses, opportunities and threats.
Hugo Munsterbeg
is considered as father of industrial psychology.
-------------------------- roles involve people and other duties that are
ceremonial and symbolic in nature.
�
Informational.
� Interpersonal.
� Decisional.
All
------------------------- is the use of scientific method to define the “one
best way” for a job to be done.
�
Scientific
management
� Bureaucratic
management
� Administrative
management
� Management
T he spokesperson transmits information about the
organization to outsiders.
The
planning process can be used to promote innovation in organization
� Technologies
�
Innovation
� Discoveries
�
Advancement
The
study of people in relation to their fellow human beings is_____
� Psychology
�
Sociology
� Anthropology
�
All of the given options
NAFTA went into
effect on January 1, 1994
Getting work done with a minimum of
effort, expense or waste is the definition of
� Management.
� Planning.
�
Efficiency.
�
Effectiveness.
are mathematical
models that describe the operating characteristics of queuing situations.
�
waiting
line models
� simulation
models
� decision
trees
� All
of the given options
Main
purpose to build Sydney
opera hall is to provide______
� Knowledge.
� Education.
�
Entertainment
�
Information
|
Ali is not inclined to loneliness, social anxiety,
and depression. Therefore he spends his time
in clubs, professional organizations, sports teams,
or have small social connections with close
colleagues and friends. Which of the following need
he fulfills?
|
||||
|
4
4
4
4
|
Belongingness
Safety
Self
Actualization
Esteem
|
|||
|
According
to Mintzberg, which management role includes entrepreneur, disturbance
handler,
resource allocator, and negotiator?
|
||||
|
4
4
4
4
|
Interpersonal
Informational
Decisional
Planning
|
|||
|
Which
of the following is not one of the four managerial skills?
|
||||
|
4
4
|
Conceptual
Interpersonal
|
|
||
|
4
4
|
Technical
Connection
|
|
||
|
The
process of monitoring performance, comparing it with goals, and correcting
any
significant
deviations is known as:
|
||||
|
4
4
4
4
|
Planning
Organizing
Leading
Controlling
|
|
||
|
Once
a plan is established, it should always be:
|
||||
|
4
4
4
4
|
Followed
Changed
Flexible
Long
term
|
|
||
|
The
utilitarian view of ethical behavior is that which provides .
|
||||
|
|
||||
|
4
4
4
4
|
The
greatest good for the greatest number of people
Respect
and protects the individual’s fundamental rights
Fair
and impartial enforcement of rules
Protection
of individual rights to free speech, privacy, religion and due process
interests
|
|||
|
A
large chemical company not only disposes of all toxic waste properly as
outlined by law,
but
it also spends $1 million each year on research to determine better processes
for all
businesses
to use in disposing of toxic wastes. This company is exhibiting which of the
following?
|
||||
|
4
4
4
4
|
Social
responsibility
Social
obligation
Moral
obligation
Social
responsiveness
|
|||
|
The
|
element
of the mega-environment includes the developments in countries
|
|||
|
outside an organization’s home country that have the
potential impact to the organization.
|
||||
|
4
4
4
4
|
Legal
Political
Economic
International
|
|||
|
Which
of the following is not included in the Taylor’s
four principles of management?
|
||||
|
4
4
4
4
|
Study
each part of the task scientifically, and develop a best method to perform
it.
Carefully
select workers and train them to perform a task using the scientifically
developed
method.
Give
incentives to the workers in order to reduce the number of turnover.
Cooperate
fully with workers to ensure they use the proper method.
|
|||
|
is the planning and implementing of
organizational systems and practices that
|
||||
|
maximize
the potential of employees to contribute to organizational goals and develop
their
capabilities unhindered by group identities such as
race, gender, age, or ethnic group.
|
||||
|
4
4
4
4
|
Managing
Diversity
Organizational
Culture
Organizational
Environment
None
of the given options
|
|||
includes
that an employee should receive orders from one superior only.
|
is a
system of shared meaning and beliefs within an organization that determines
in
|
|
large degree, how employees act.
|
|
is a
condition in which the decision maker chooses a course of action without
|
|
complete knowledge of the consequences.
|
|
A is a
set of interrelated and interdependent parts arranged in a manner that
produces
|
|
a unified whole.
|
are
the criteria that define what is relevant and important in making a decision.
|
Question No: 1 ( Marks: 1 ) -
Please choose one
|
||||
|
Which of the following is not an
argument against the assumption of social
responsibility by business?
|
||||
|
4
4
4
4
|
Lack of skills
Lack of accountability
Lack of broad public support
Possession of resources
|
|||
|
Question No: 2 ( Marks: 1 ) -
Please choose one
|
||||
|
|
||||
|
Getting work done with a minimum
effort, expense, or waste is the definition of
|
||||
|
|
.
|
|||
|
4
4
4
4
|
Management
Planning
Efficiency
Effectiveness
|
|||
|
Question No: 3 ( Marks: 1 ) -
Please choose one
|
||||
|
Peter Drucker, a well-known
management author, believes that entrepreneurs
|
||||
|
can find opportunities in situation.
|
||||
|
|
||||
|
4
4
4
4
|
The unexpected
The incongruous
The process need
All of the given options
|
|||
|
Question No: 4 ( Marks: 1 ) -
Please choose one
|
||||
|
Which of the following is not
included in the definition of planning?
|
||||
|
4
4
4
4
|
Define the organization’s
objectives or goals
Establish an overall strategy for
achieving these objectives or goals
Allocate resources and develop a
chain of communication
Develop a hierarchy of plans to
integrate and coordinate activities
|
|||
|
Question No: 5 ( Marks: 1 ) -
Please choose one
|
||||
|
Which of the following is not an
argument for the assumption of social
responsibility by business?
|
||||
|
4
4
4
|
Long-run profits
Stockholder interests
Ethical obligations
|
|||
|
4
|
Costs
|
|
||
|
Question No: 6 ( Marks: 1 )
|
- Please choose one
|
|||
|
|
|
|||
|
concluded that managers perform 10 interrelated activities that relate
|
||||
|
to decision making, using
information and interpersonal relationships.
|
||||
|
4
4
4
4
|
Mintzberg
Abraham Maslow
Robert Owen
Henri Fayol
|
|
||
|
Question No: 7 ( Marks: 1 )
|
- Please
choose one
|
|||
|
|
|
|||
|
The organization should have a
single plan of action to guide managers and
workers is a
principle presented by Fayol is named as ___ .
|
||||
|
4
4
4
4
|
Unity of direction
Unity of Command
Authority
Discipline
|
|||
|
Question No: 8 ( Marks: 1 )
|
- Please
choose one
|
|||
|
|
|
|||
|
Managers today realize that
long-term success can be achieved primarily by
satisfying the customer. Customers
are demanding quicker service, higher
quality, and more .
|
||||
|
|
||||
|
4
4
|
Value for their money
Personal attention
|
|||
|
4
4
|
Variety in services
Online choices
|
|||
|
Question No: 9 ( Marks: 1 ) -
Please choose one
|
||||
|
The consultant tells George that the major difference between managers of
large
organizations
and small business owners is which of the following?
|
||||
|
4
4
4
4
|
The roles that are played by the
managers are different
The manager of a large organization
is more likely to be a generalist
The proportion of time spent on
each function is different
There is no difference between
manager role
|
|||
|
Question No: 10 ( Marks: 1 ) -
Please choose one
|
||||
|
is a situation in which a manager who is deciding how to invest
|
||||
|
excess cash gets information from
the bank that can describes various options
available for type of investment, each of which have a guaranteed rate of
return.
|
||||
|
4
4
4
4
|
Certainty
Uncertainty
Risk
Optimal decision-making
|
|||
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